Gerber Collision & Glass - Tomahawk

4.9 (764reviews)
98%
27 N Tomahawk Ave,  Tomahawk,  WI  54487
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Gerber Collision & Glass - Tomahawk offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (764)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional service quality, with repairs frequently described as leaving vehicles looking brand new or even better than before. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Cleanliness was a standout highlight, with many customers pleasantly surprised by complimentary interior and exterior detailing. Communication was widely appreciated, including regular text and phone updates throughout the repair process. Timeliness was another strength, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement, including inconsistent communication practices and delays in notifying them of completion, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"10+ ⭐️ 's if I could! The entire experience from beginning to end was absolutely outstanding. Every single person I interacted with was not only ..." Read more
"Excellent customer service. Above and beyond. Would recommend to friends and family."
"... and the rear panel. I also wanted to add that the employees of Gerber Collision & Glass repair went above and beyond to accommodate my situation. They had a rental car ..." Read more
"Very professional and their customer service is outstanding. Kept us informed every step of the way and the repairs to the vehicle were perfect. ..." Read more
"Very thorough and fast service. Car was in better shape inside and out than when I brought it in."
"Gerber Collision and Glass expedited my repair beyond my timeline expectations"
"... were told in the beginning it would be two weeks. Repair actually took 23 days and we not notified of the completion--we had to call to find out." Read more
"... appreciated! And, even though it still needed one part, they gave it back instead of waiting. Love having my van back earlier than projected!!" Read more
"Even though the repair part came in damaged twice, they hustled and got it done on time."
"Completed in half the estimated time"
"Every Tuesday and Thursday I got a text, informing me what was being done."
"Excellent communication all the way through!"
"... from the estimating to the actual work and all the timely communication along the way. The car looks like brand new. Thanks everyone who worked on my car!!!!!" Read more
"The team at Gerber Collision of Tomahawk did a great job of communicating the timeline expectations and kept me updated with the progress of their work. Professional and ..." Read more

My Experience

Ashley was very friendly and was on top of providing notifications on progress

Likely to Recommend

Repair Quality

Color of tailgate is slightly off, it is not obvious but noticeable if you looked closely, pointed by a friend who used be the in the business, but I can live with it since I didn’t see the difference initially

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

So far everything looks good.

Customer Service

Kept us up to date on progress of repair

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I want to commend the two ladies in the office! They were the best customer service people I’ve dealt with in a long time. So pleasant and accommodating-they were just wonderful to me! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

I(we) would totally recommend check it out First, you won't be disappointed.

Repair Quality

First of all,the office personnel are totally the most wonderful people in the world. Not only are they polite ,well dressed and pleasant to speak with,they know there jobs This place is well Priced,clean and do excellent repair work. Totally awesome people and place.10 ➕️ in my eyes. Thank you.

Customer Service

Totally outstanding Again

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Had Great service with Ashley and Jeff , these 2 have always gone above and beyond for the service

Likely to Recommend

Repair Quality

Was Awesome service , and communication with Ashley and Jeff, everything looks great, thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent and very professional. Ashley kept me informed on a regular basis.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already have recommended them.

Repair Quality

All around excellent experience.

Customer Service

Very professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very satisfied. Also pleased with the unexpected surprise of a clean car as a bonus. Still smiling about that. Thankyou so much

Likely to Recommend

Repair Quality

They did an excellent job, then went above and beyond and cleaned my car. It is so clean and nice. Thankyou so much. Do recommend this business highly.

Customer Service

They did an excellent job, then went above and beyond and cleaned my car. It is so clean and nice. Thankyou so much. Do recommend this business highly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The employees were great!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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