Gerber Collision & Glass - Tulsa/9233 S Memorial

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work, fast and professional

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Deborah and Audry were so easy to work with and so kind. The communication was fantastic and I was so pleased with the work done on my car.

My Experience - 5.0/5.0 -

The service was very professionally done. I do wish a couple of cosmetic scratches were done, as it was talked about, but not done. But thank you for the main reason for the repairs. Bryan McClellan/owner

Likely to Recommend - 5.0/5.0 -

They did the majority of the work. We are grateful.

Repair Quality - 3.5/5.0 -

The only thing missing was not taking care of scratches and the windshield that had a Crack. That lowered the score.

Customer Service - 3.5/5.0 -

You agree to something, and it doesn't get done. It wasn't a 10.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

My sister will be there soon to have her car fixed. She will be contacting Debby.

Repair Quality - 5.0/5.0 -

Excellent. They did a great job

Customer Service - 5.0/5.0 -

Debby was amazing!! She was very knowledgeable and was very kind and courteous. Debby went above and beyond!! 91st and memorial I need to add!!! She and the crew is why I will be sending everyone I know there!!

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0 -

The estimated cost to repair was $2,603.65 and the actual cost was $11,289.89. Very large difference.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

All I have to say is great service. Gerber Collision is definitely a place I would recommend!!!

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

Will never recommend Gerber to anyone

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

thanks

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

I talked to multiple people about the taillight, even in advance of the repair. The taillight popped out during the collision and it pulled the wires apart. They were not fixed and the reverse light still does not work. I don’t understand why this wasn’t fixed. The body work looks good. Great job! But I asked about the taillight issue at least 4 times. It looks like it did when I brought it to you. Just a temporary fix that my brother did so I could drive it. Please let me know how this is going to be fixed. Thank you!

Likely to Recommend - 5.0/5.0 -

I would recommend your shop to everyone.

Repair Quality - 5.0/5.0 -

My truck looks great! Thank you!

Customer Service - 4.5/5.0 -

Everyone was great! But I didn’t feel listened to when I brought up the taillight issue on multiple occasions.

Returned Clean

Likely to Recommend - 1.5/5.0

Repair Quality - 2.0/5.0 -

I only needed a bumper replaced and it took two weeks. I also never received a call back on many different occasions, when they said I would.

Customer Service - 2.5/5.0 -

The people were nice but I didn’t get call backs and was forgotten about when on hold.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service. It exceeded my expectations.

Customer Service - 5.0/5.0 -

Excellent service!

Returned Clean

My Experience - 5.0/5.0 -

Everything looked great