Gerber Collision & Glass - Vero Beach

4.9 (2,852reviews)
98%
463 4th Place SW,  Vero Beach,  FL  32962
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In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Vero Beach offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
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Email

Reviews (2,852)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to an exceptional standard, often leaving vehicles looking brand new. The communication process received high marks, particularly the proactive text message updates that kept customers informed throughout every stage of the repair. Timeliness was a recurring highlight, with numerous customers delighted that their vehicles were completed ahead of the promised date. A few customers noted areas for improvement, including occasional delays in completion dates, minor repair issues upon pickup, and isolated instances where communication about delays was only initiated by the customer rather than the shop. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"I consider them the best repair shop in town. Superior service. Quality workmanship. Constantly informing you of the status of your vehicle. ..." Read more
"... company, which made everything stress-free for me. The quality of the repair was outstanding. My vehicle looks exactly like new again — you would ..." Read more
"... communicative, and clearly committed to high-quality work. The repairs were completed efficiently, and my vehicle looks as good as new. They paid great attention to detail and made the ..." Read more
"I am in disbelief with the impressive work that Gerber did for my car. It doesnt even appear that there was ever a scratch ..." Read more
"... finish. Excellent customer service and communication. Repair done ahead of schedule with excellent workmanship. Highly recommend this shop." Read more
"... They did a great job on it. Looks like new again. They finished it a week earlier than was estimated. Thanks for the great repair." Read more
"Done earlier too. Very quick."
"The job was done before the date they promised.Im happy with it and ld like to thank everyone involved.Professional…"
"... start to finish, the entire process was perfect. The car was delivered four days earlier than anticipated, the work was great, and they even buffed out a few ..." Read more
"... Was told it might even take longer than that. Next, I get a text saying its ready for pickup. 2 days earlier than the latest date." Read more
"Communicated, the whole time knew exactly what was going on with the vehicle.Looks brand new excellent service"
"Very happy with repairs and even more with timing! Gerbers communication was great and the car was done when they said it would be done!"
"Excellent job! Extremely good communication through text updates. The staff were knowledgeable, kind and helpful. Completely ..." Read more
"This is one of their best attributes. The texts came regularly and were easy to follow and understand. I never felt the need to call them for status updates."
"Wonderful and courteous associates that kept us informed throughout the process. They made the experience less stressful and dare ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Katie your office girl is the best very helpful

Likely to Recommend

Repair Quality

Very happy with my repair the service was tops Katie is a great employee she couldn’t be more helpful really appreciate her care and service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Yes, I was pleased.

Repair Quality

It was super excellent job. Thank you so much!

Customer Service

Very happy with the personnel!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I consider them the best repair shop in town. Superior service. Quality workmanship. Constantly informing you of the status of your vehicle. If I ever need body or glass work done again, hopefully not, they are the only ones I would use.

Likely to Recommend

The best shop in town

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciated the communication via text with the progress on my repair.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair incredible. Katie amazing. Office staff I encountered were professional and helpful. THANK YOU 👏👏👏 Gerber our new repair location. Ellen Hobson

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very happy with repairs and even more with timing! Gerber’s communication was great and the car was done when they said it would be done!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Outstanding job by the entire team, they kept me informed, went above and beyond, and I received my truck in better condition than it was in before the accident. From management, to the front desk and the mechanics professionalism and courtesy shined.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Looks like new!

Customer Service

Heard from them more than GEICO!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Our experience with your company was great. I really appreciate all the updates as things were happening and everything worked really fast and we have our car back so thank you for everything.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

On time and good job…Dave

Likely to Recommend

Don’t recommend to friends.

Repair Quality

Super Fast…Good Quality…Dave

Customer Service

Super Fast…Good Quality…Dave

Kept me Informed?

Yes

Ready on Time?

Yes

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