Gerber Collision & Glass - Vero Beach

4.9 (2,891reviews)
99%
463 4th Place SW,  Vero Beach,  FL  32962
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In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Vero Beach offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
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Email

Reviews (2,891)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to an exceptional standard, often leaving vehicles looking brand new. The communication process received high marks, particularly the proactive text message updates that kept customers informed throughout every stage of the repair. Timeliness was a recurring highlight, with numerous customers delighted that their vehicles were completed ahead of the promised date. A few customers noted areas for improvement, including occasional delays in completion dates, minor repair issues upon pickup, and isolated instances where communication about delays was only initiated by the customer rather than the shop. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"I consider them the best repair shop in town. Superior service. Quality workmanship. Constantly informing you of the status of your vehicle. ..." Read more
"... company, which made everything stress-free for me. The quality of the repair was outstanding. My vehicle looks exactly like new again — you would ..." Read more
"... communicative, and clearly committed to high-quality work. The repairs were completed efficiently, and my vehicle looks as good as new. They paid great attention to detail and made the ..." Read more
"I am in disbelief with the impressive work that Gerber did for my car. It doesnt even appear that there was ever a scratch ..." Read more
"... finish. Excellent customer service and communication. Repair done ahead of schedule with excellent workmanship. Highly recommend this shop." Read more
"... They did a great job on it. Looks like new again. They finished it a week earlier than was estimated. Thanks for the great repair." Read more
"Done earlier too. Very quick."
"The job was done before the date they promised.Im happy with it and ld like to thank everyone involved.Professional…"
"... start to finish, the entire process was perfect. The car was delivered four days earlier than anticipated, the work was great, and they even buffed out a few ..." Read more
"... Was told it might even take longer than that. Next, I get a text saying its ready for pickup. 2 days earlier than the latest date." Read more
"Communicated, the whole time knew exactly what was going on with the vehicle.Looks brand new excellent service"
"Very happy with repairs and even more with timing! Gerbers communication was great and the car was done when they said it would be done!"
"Excellent job! Extremely good communication through text updates. The staff were knowledgeable, kind and helpful. Completely ..." Read more
"This is one of their best attributes. The texts came regularly and were easy to follow and understand. I never felt the need to call them for status updates."
"Wonderful and courteous associates that kept us informed throughout the process. They made the experience less stressful and dare ..." Read more

My Experience

Great service, easy to get quote on repairs, car was done before the original date promised. Highly recommend Gerber Collision & Glass.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very easy. to communicate with..

Repair Quality

All repairs well done and in an expected time frame....My second good experience with Gerber Colision...

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

When he looked at Jeep, told me that I shouldn’t be driving it for safety reasons. I really appreciated that and they kept me updated all along the way.

Customer Service

They did more than expected and it came back better than expected. I was very pleased for the Customer Service.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Work was great and faster than expected

My Experience

Everyone was great. Very helpful and communication was excellent.

My Experience

The repair work on my truck was so precise. It looks like I purchased a new truck. I would definitely use them again and everybody in my family will use them and I recommend recommended to everybody.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

First time going through this & staff here made it so easy for me. Front desk staff talked me through everything, very friendly and kind!! Highly recommend!!! Thank you soo much Gerber team for all your help and making my truck brand new again!! ⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Highly recommend

Repair Quality

From the moment I walked in I was greeted and treating like family. Amazing staff !!! Communication couldn’t have been better. Front desk answered every question and help ensured everything was perfect for me..

Customer Service

Lady at front desk was AMAZING!!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Everyone was so nice and kept me informed and updated on the progress. Special thanks to the team for accommodating my late arrival Wednesday with all the rain.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very nice and professional Especially Richie! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job. The truck looks awesome!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service literally felt like picking up a new car

Likely to Recommend

Repair Quality

Highly recommend

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work very Professional

Customer Service

Very informative

Kept me Informed?

Yes

Ready on Time?

Yes

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