Gerber Collision & Glass - Victorville

4.9 (1,829reviews)
99%
14400 7th St,  Victorville,  CA  92395
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In operation 85 years, 6 years at this location.

Gerber Collision & Glass - Victorville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
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Email

Reviews (1,829)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting their vehicles were returned looking brand new. The repair work frequently exceeded expectations, with multiple customers highlighting excellent workmanship and attention to detail. Communication was a standout strength, as customers appreciated receiving regular updates throughout the repair process, including daily text messages keeping them informed at every stage. Timeliness was another highlight, with numerous customers noting their vehicles were completed ahead of the promised date. A few customers mentioned minor concerns such as panel alignment, paint clarity, and vehicle handling post-repair, reflecting areas customers feel could be further refined.
AI-Generated from reviews written in the last 12 months
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"... kept me informed throughout the entire process, and the repair was completed quickly and professionally. Excellent customer service and great work on my vehicle. Thank you to the whole ..." Read more
"Excellent customer service, and the body work and painting of my vehicle was fantastic. I consider Gerber the ..." Read more
"My repair was completed early and the work was AMAZING. I was kept informed regarding the progress of my repairs throughout the process. My repair was ..." Read more
"A rate them a 10. I was very satisfied with the quality of work and theyre very good at what they do very professional. I would recommend ..." Read more
"Excellent service and great work on my car. The repair was done professionally and my car looks like new again. Very honest and helpful team. Definitely recommend!"
"Did an amazing job on my jeep got vehicle back when I was told it would be ready extremely happy with the work and time frame!!"
"... Collision did a great job on my 2011 Honda Pilot. And they finished 2 days earlier the promised date." Read more
"Great communication through process and was able to complete earlier than estimated."
"My repair was completed early and the work was AMAZING. I was kept informed regarding the progress of my ..." Read more
"My car was done a week before pickup time , an did a very good job . Thank you !"
"... an excellent customer communication service which continually informed me of the status of my vehicle during multiple stages of my vehicle's repair. Super job!" Read more
"Communication was the best Ive ever experienced"
"Gerber representatives were calling giving me updates and cost of the repairs. They were also giving the rental car company updates ..." Read more
"... past but Gerber met and exceeded my expectations. Communication was perfect and they kept me in the loop the entire time during the repairs. I recommend Gerber ..." Read more
"I received text messages every day with updates."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I am one hundred percent satisfied with the work that was done on my vehicle with gerber collision. They took care of every little detail, and they were very quick, and their customer service is great.

Customer Service

I'm very satisfied with the work that was done on my vehicle. You cannot tell that it was even in an accident. It looks brand new

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Outstanding job

Likely to Recommend

Repair Quality

We’re good and content on the work they do on our NX 2018 LEXUS . Great job!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes I would recommend this shop

Repair Quality

Excellent job nice people

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Very satisfied!

Likely to Recommend

Repair Quality

Everything was completed on time, They did excellent work.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had a great experience! Becky and her team were very helpful and kept me updated throughout the repair process. Definitely will be using them again!

Customer Service

Becky was the best! Kept me updated the whole time!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They took great care of my 4-Runner! I’m very much pleased. Their manager Josh Thomas AMAZING!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very happy with the service Friendly Went out their way to keep me informed My car is beautiful again Thank you 😊

Likely to Recommend

Jose and Becky Were extremely helpful in all aspects of situation Went above and beyond my expectations

Repair Quality

Very satisfied Kept me up to date Friendly Always answered my questions

Customer Service

Always answered my questions Kept me up to date Always greeted with a smile

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Awesome communication, helpful staff, customer service 5 star. Great repair work

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thank you for the quick repair and the super clean car.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is the 2nd time I have worked with this office. Their communication with my insurance company, rental agency,and myself is above excellent. The staff is professional and extremely competent, and the workmanship they produce is exceptional. Their estimated completion dates are on time and timely if not earlier than anticipated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did excellence job and they are very courteous

Likely to Recommend

I always recommend Gerber to my friends and family. I’ve had nothing but excellent service from them. And Nick and Becky are so easy to work with.

Repair Quality

I’ve been using Gerber for years, in fact since they took over the location in Victorville. I have always had great service.

Customer Service

Nick and Becky are always wonderful to deal with. I have no complaints. They are a dream to work with.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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