Gerber Collision & Glass - Walla Walla

4.9 (769reviews)
100%
435 W Tietan St,  Walla Walla,  WA  99362

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Walla Walla offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (769)

Likely to Recommend

All of my family and friends already know how awesome you guys are and I will never go anywhere else

Repair Quality

Absolutely incredible work by the AMAZING TEAM at Gerber, my car not only looks better than when I bought it, but it now drives better!!!! You guys went Above and beyond my expectations and I will never go anywhere else again

Customer Service

BEST OF THE BEST

Returned Clean

My Experience

Gerber collision did an amazing job after i hit a deer with my truck. Everything works and looks perfect! They also did a great job of explaining the entire process and kept me informed on the progress regularly.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The repair shop two miles away would have changed $500.00 more. The quality of workmanship could not have been any better!

Repair Quality

I think the service was good. I was treated well! Even better than most would expect.

Customer Service

Everyone treated me like a valued customer. The repair seems to be perfect!

Returned Clean

My Experience

Nice job on my Edge. And thank you for all the extras that you did for me. Everybody that has looked at the repair, say it looked very good. Thanks again, Sandra Stevens

Likely to Recommend

Repair Quality

Very nice job.

Customer Service

I liked the way they kept in touch with me the whole time. Very nice people.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My truck still sounds horrible and DID NOT sound that way before I was hit. And also there is a big paint spot missing on my tailgate that wasn't that way when I dropped my truck off.

My Experience

Everything went smoothly. I was kept up to date on repairs. My wife’s vehicle was in top shape, inside and out, when I picked it up.

Likely to Recommend

Repair Quality

Very pleased with a repair on the car it was perfectly matched and inside the car was also very clean. Thank you very much for your professional job

Customer Service

The work was excellent and the car looked like brand new and the interior was done nicely too thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Maybe a bit too much communication about the repair! But the truck looks great and it was nice to have it so clean.

Likely to Recommend

Repair Quality

Customer Service

There was some confusion between the insurance agency, the rental, and the repair service. Not sure if anyone told me I could drop off the rental at Gerber? But other than the confusion in that experience, everything was wonderful. Every step was explained, properly over estimated time wise and over delivered. Thank you for my beautiful car back.

Returned Clean

My Experience

Great company

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The Gerber team did a great job on the vehicle and provided incredible customer service. They finished ahead of time, allowing us to get the car back before Christmas. Amazing job.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

very quick in getting our car back.

Customer Service

Very quick in getting our car back. Everything looks good.

Returned Clean

My Experience

Office staff were very thorough and friendly and I appreciated the text updates every few days so I knew what stage of repair my car was in. They even completed the job 7 days earlier than their estimate!

My Experience

I am very satisfied with the repairs and customer service at Gerber Collision. I received updates about the repair process and received my vehicle before the expected delivery date which is appreciated.

Likely to Recommend

Repair Quality

Customer Service