Gerber Collision & Glass - Westfield (Wi)
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Westfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice professional people. Kept in touch on the status of the repairs. Very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just had to wait for parts that took time to get
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Good communication, LONG wait time.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I would only be hesitant due to the reassembly process of small things being missed. Not playing the what-if game but it makes you wonder what else may have been missed, and whether it's only a small thing or a major thing.
Repair Quality - 4.0/5.0 -
Vehicle looks good and the paint work was done well. There is a bolt missing on the core support cover. PTU cooler vent was not reassembled properly. Engine coolant was not burped properly and required a full gallon of coolant after getting on the highway.
Customer Service - 5.0/5.0 -
Customer service was great. Janelle and Lindsey were very prompt and understanding of our predicament and also extremely friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great, thanks for your hard work.?
Likely to Recommend - 5.0/5.0 -
Always do
Repair Quality - 5.0/5.0 -
Great job, my car looks great!!
Customer Service - 5.0/5.0 -
They did a great job dealing with my grumpy husband. They were always pleasant
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Despite multiple delays with parts, they kept me updated twice a week all along the way
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Probably not due to the fact they do not have loaner vehicles available for customers. Only offer rentals where many other shops have loaners. Staff was very friendly.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So thankful the worked with me on my availability
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
It took July until November and multiple times calling to get my car scheduled. More times than not, I was reaching out and told I would hear back within a week, and never received a call back.
Returned Clean
My Experience - 5.0/5.0 -
Everyone that I interacted with at Gerber was pleasant and helpful. I was kept updated on the status of my vehicle and the timeline that they were expecting.