Gerber Collision & Glass - Westfield (Wi)
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Westfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Work appears well done
Repair Quality - 5.0/5.0 -
When I dropped my truck off, on a Monday I was told all the parts were in and it could be done by Friday. Due to delays getting the tailgate sprayed by LineX, the truck was not ready until the following Thursday. Frustrating for me as I needed to reschedule two appointments. I realize this was out of Gerbers control, but still frustrating for me.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The paint is bubbled up on the hood and there is dirt in the paint
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Great customer service. Very friendly and helpful employees. Very fast and excellent service on the vehicle with fast turnover time of one week
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definately recommend your services.
Repair Quality - 5.0/5.0 -
Dear sirs, I would like to thank you for all you accomplished with your hard work done on my Nissan Pathfinder. I really appreciate the communication and updates throughout the process. You did a great job on restoring my vehicle back to its original status prior to the incident and I am so ecstatic with the outcome. I will gladly recommend your services to anyone who needs or wants restoration, upgrades, etc. done in the future. Thank you again, Tina t
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service & front end looks great. Never knew it was smashed in
Repair Quality - 5.0/5.0 -
Gerber in Westfield Your company has the greatest employees ! The willingness to help in all issues. We were there top pirority when we walked through the doors. Let us know exactly what was going to happen. The receptionist Lindsay Poe gave David an update several times a week, which was reassuring to us. Your general manager Brian Butter did an excellent job of painting the vehicle and making sure we received the exact parts. As was Ben helped with the painting too. You only meet caring and helpful employees once in a while and we glad we had the opportunity to meet them. David and I will recommend Gerber for all collision and glass repair. Thank you, David and Mary Scarce Trevor Shimming who did a beautiful job of detailing the truck. Chris Smiths estimate was
Customer Service - 5.0/5.0 -
Excellent service Rent a car was not there when we came to pick it up. Chris, Trever & Brian cleaned a return & had it done for us within 30 minutes.
Returned Clean
My Experience - 0.0/5.0 -
Almost the whole process. Went more than estimated time, wrong parts ordered and one not caught until car was put back together. Since I got car back driving lights didn’t work, new grill is not fastened properly in place.
My Experience - 0.0/5.0 -
Was promised my car would be painted last Tuesday 9/20 and they called me this past Tuesday and told me it had yet to be painted... then said would be assembled and back to me no longer than 9/23. Today 9/29 I finally received my car back and there is still a crack in the passenger side of the front bumper and my car is absolutely filthy. Mean while I was borrowing someone else's car... after being told My car would only be gone max of 5 days. Definitely will not recommend this place to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The repair work seems fine. The car looks good. But it took almost 6 weeks for the repairs to be done.
Customer Service - 4.5/5.0 -
The people I spoke to were pleasant and helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never recommend this shop to anyone
Repair Quality - 0.5/5.0 -
I will never use this company again
Customer Service - 0.5/5.0 -
There was no communication whatsoever
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
While the customer service was good, the delivery date changed 5 times.