Gerber Collision & Glass - Westfield (Wi)

4.7 (534reviews)
95%
433 Industrial Dr,  Westfield,  WI  53964

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Westfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (534)

Likely to Recommend

I would never recommend them to anyone

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Likely to Recommend

Absolutely recommend Gerber to people.

Repair Quality

Gerber Westfield is amazing! I’m happy to work with them. People are so helpful and friendly. They understand the problem and they give me the best service they can.

Customer Service

Super satisfied. I love working with them.

Returned Clean

Likely to Recommend

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Repair Quality

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Repair Quality

Did a good job . Would use again

Customer Service

Returned Clean

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Repair Quality

Customer Service

Only had it a short time

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Likely to Recommend

Make sure you hang on to Jeremy. His genuine care and concern was most appreciated and will not be forgotten!

Repair Quality

Looks great.

Customer Service

Jeremy was VERY helpful and communicated with me on getting it in for repair. He let me know EXACTLY what was going on!

Returned Clean

Likely to Recommend

Except for the headlight not being fixed the car looks good.

Repair Quality

Drivers side headlight needed to be replaced and I brought to Jeremy’s attention. That it had condensation in it from seal breaking when I hit the deer. He said he would take care of it. I am guessing that when I brought car in things were hectic as the owner had to do the estimate due to some Covid issues in the place. But I was very disappointed when I used my car at night and there is still condensation in drivers side headlight.

Customer Service

They were overwhelmed! Although I did have a nice Loaner car, once they to it.

Returned Clean

Likely to Recommend

NOT!

Repair Quality

Really not happy that no one called me on the day after my car was supposed to be ready. The excuse was that their phones were out. SERIOUSLY!! THEN the rental car company charged me for an extra day because Gerber personnel didn't call them to tell them the car was turned in!

Customer Service

My car was supposed to be ready for pick up on Tuesday 12/14/21. On Wed 12/15/21, I called 6 times to check and see if my car was ready. The phone just rang & rang. FINALLY on Thurs 12/16 Jeremy called me on his personal call ph. around noon to tell me it was ready and said their "phones were down". WHY didn't anyone call me BEFORE Thursday to inform what was going on!!! PLUS, the car rental company charged me an extra day because GERBER employee never called them to say that the car was turned in on THURSDAY and NOT FRIDAY. I'M EXTREMELY dissapointed in GERBER Collision and will NOT be going back if I have to!

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Repair Quality

Fixed my crunched up truck, thank you

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Returned Clean