Gerber Collision & Glass - Wilkesboro (Nc)

4.8 (97reviews)
97%
1416 Willow Ln,  North Wilkesboro,  NC  28659

In operation 85 years.

Gerber Collision & Glass - Wilkesboro offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Jeep
Kia
Ram

Reviews (97)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The level of communication stood out as a key strength, with frequent updates keeping customers informed throughout the repair process. Timeliness was another highlight, as numerous customers were pleasantly surprised to receive their vehicles ahead of schedule. The complimentary interior and exterior detailing was repeatedly mentioned as an unexpected and appreciated bonus. A small number of customers noted concerns around repair accuracy and unfinished work, reflecting areas where customers felt expectations were not fully met.
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"... completion date of July 10th and your team work hard and had my vehicle ready for me a week ahead time, thank you guys for your amazing and timely work ..." Read more
"Very satisfied n very pleased job we done truck was finished way sooner then expected thanks Gerber"
"Finished earlier that expected"
"Excellent communication. Work was completed in only 11 days and was done properly. Vehicle was cleaned and washed when returned to us. ..." Read more
"They claimed it was ready but unfortunately parts were missing and mistakes were made causing return trips."
"... and beyond to take care and repair my 2024 Rav 4 I got updates twice a week. Due to the amount of damage I had I was told it ..." Read more
"They kept me updated about twice a week, and I always knew the progress of the repair."
"Kept me informed, did an excellent job with the repair and returned the car spotlessly clean."
"high quality of work. also great communication"
"... guys were an absolute pleasure to do business with! Excellent communication, quality work and friendly staff. You guys are in a league of your own. Thank you!!!" Read more

My Experience

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Repair Quality

Customer Service

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Repair Quality

I would rate my satisfaction with Gerber Collision & Glass at the highest level! From the beginning to the end of the process, I felt like my vehicle was in great hands. Having to deal with repairs after an accident can be stressful, but the team made everything so much easier. They were professional, helpful, and kept me informed throughout the process. When I got my vehicle back, I was beyond pleased with the quality of the work. It looked amazing! I truly appreciate the care and attention they put into making sure everything was done right. I’m so grateful for such a great experience and would absolutely recommend Gerber Collision & Glass to anyone needing repairs!

Customer Service

I would rate my satisfaction with Gerber Collision & Glass at the highest level! From the beginning to the end of the process, I felt like my vehicle was in great hands. Having to deal with repairs after an accident can be stressful, but the team made everything so much easier. They were professional, helpful, and kept me informed throughout the process. When I got my vehicle back, I was beyond pleased with the quality of the work. It looked amazing! I truly appreciate the care and attention they put into making sure everything was done right. I’m so grateful for such a great experience and would absolutely recommend Gerber Collision & Glass to anyone needing repairs!

Returned Clean

My Experience

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Returned Clean

My Experience

I like the way my truck turned out right color matches, the Office Explain everything.

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Repair Quality

I was very impressed with the work and with how quickly it was done. Great to do business with

Customer Service

Returned Clean

My Experience

You guys were very efficient, communicated well, and made this whole process run smoothly. Thank you for your help!

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Repair Quality

The absolute best team to fix my vehicles Ive got small cosmetic stuff to get fixed in the future gerber is the only place I consider

Customer Service

Returned Clean

My Experience

Job was completed before expected and they were also accommodating to come pick up the vehicle to get started working on it

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Repair Quality

Customer Service

Returned Clean

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No one else but

Repair Quality

I am very satisfied.They always do a good job.And clean your car, wash it and clean it out.And everything

Customer Service

Very professional

Returned Clean

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Customer Service

Everyone is very nice!

Returned Clean

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They exceeded our expectations. Loved the detailing, my car looks like a brand new car.

Customer Service

Returned Clean

My Experience

Just received my car this afternoon. It looks beautiful. And seems to drive well. Thank you for keeping me informed about my car. And finishing on time

My Experience

Excellent service and communication!

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Customer Service

Returned Clean

My Experience

A job well done. I will recommend to other people. Thank you for your time.

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My Experience

Car looks great.

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Repair Quality

Everyone was very mice and professional. They kept me up to date with the progress they were making. Would definitely recommend them to anyone.

Customer Service

Returned Clean

My Experience

I picked up my VW Taos from Gerber’s today and it looks like it did the day I got it from the dealership. They worked with my insurance company to make things as painless as possible and did a beautiful job. The car was detailed inside and out when I got it. 10/10!!

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Returned Clean

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Repair Quality

The communication and customer service was exceptional! I felt like I had a brand new car when they were done. This is my first experience with them and will recommend to anyone needing repair.

Customer Service

Returned Clean

My Experience

very good customer service. always keeping us updated on progress

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Repair Quality

Customer Service

high quality of work. also great communication

My Experience

You did a wonderful job Thank you. I'll refer others to you