Gerber Collision & Glass - Wilmington/Market St.

4.9 (4,638reviews)

98%

(910) 686-6233

8125 Market St, Wilmington, NC 28411

98%

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8125 Market St
Wilmington, NC 28411

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Wilmington/Market St.

See Photos

8125 Market St
Wilmington, NC 28411

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Wilmington/Market St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (4,638)

Sort By:
Newest
Rating

4,088 Customers Rated

5 Stars

77% Complete

(3573)
4 Stars

7.1% Complete

(327)
3 Stars

1.4% Complete

(65)
2 Stars

0.8% Complete

(39)
1 Star

0.5% Complete

(22)
< 1 Star

1.3% Complete

(62)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, perfect, and like new. Communication stands out as a top strength, with daily calls and texts keeping customers informed throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. A few customers noted occasional delays due to parts availability or minor quality concerns, and one mentioned a preference for fewer update messages. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... and shatter my windshield. From start to finish, the team was professional, efficient, and incredibly helpful during a stressful situation. They quickly assessed ..." Read more

"The repair was perfect. The staff at Gerber was incredible. They had to put in extra work to coordinate with ..." Read more

"... great experience with Gerber Collision & Glass. The repair on my vehicle was done with excellent quality and attention to detail. The team was professional, ..." Read more

"The repair work was perfect!"

"Excellent workmanship"

"They had my vehicle ready 2 days before the promised date which was amazing!"

"It was a day early"

"The vehicle was ready three days ahead of time"

"Excellent work done super fast. I was kept in the loop with frequent communication about the status of my ..." Read more

"Finished the job way ahead of schedule, contact through the whole process, and my rear ended commercial HVAC ..." Read more

"... did a great job to make the process very easy. They communicate communicated daily to let me know what was going on. The work was done extremely well. They deserve the ..." Read more

"Outstanding communications. Best Ive ever seen."

"Great communication throughout the process. I was always updated and informed."

"They communicated very well to me what was going on. I've never had my vehicle's anywhere that did that."

"Great communication throughout the process and exceptional workmanship. Very pleased. would highly recommend"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... and shatter my windshield. From start to finish, the team was professional, efficient, and incredibly helpful during a stressful situation. They quickly assessed ..." Read more

"The repair was perfect. The staff at Gerber was incredible. They had to put in extra work to coordinate with ..." Read more

"... great experience with Gerber Collision & Glass. The repair on my vehicle was done with excellent quality and attention to detail. The team was professional, ..." Read more

"The repair work was perfect!"

"Excellent workmanship"

"They had my vehicle ready 2 days before the promised date which was amazing!"

"It was a day early"

"The vehicle was ready three days ahead of time"

"Excellent work done super fast. I was kept in the loop with frequent communication about the status of my ..." Read more

"Finished the job way ahead of schedule, contact through the whole process, and my rear ended commercial HVAC ..." Read more

"... did a great job to make the process very easy. They communicate communicated daily to let me know what was going on. The work was done extremely well. They deserve the ..." Read more

"Outstanding communications. Best Ive ever seen."

"Great communication throughout the process. I was always updated and informed."

"They communicated very well to me what was going on. I've never had my vehicle's anywhere that did that."

"Great communication throughout the process and exceptional workmanship. Very pleased. would highly recommend"

Christopher (Kia owner) reviewed 9/3/26

10 star ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Entire experience was awesome, Staff took excellent care of me & repairs to my car! Thank you so much!

Gary (Ford owner) reviewed 9/3/26

Have intermittent problem with Tire Pressure Sensor problem coming on and going off after a period of time on it’s own. Never had the problem prior to repairs by Gerber. Can’t fix it until it’s on when checked and went off before it can be checked.

William (GMC owner) reviewed 9/3/26

Anthony (Mercedes-Benz owner) reviewed 9/1/26

A great experience in a great job thanks, Tim

Ronald (Chevrolet owner) reviewed 9/1/26

Joey did a great job of explaining the process and the work was excellent!

Christi (Mini owner) reviewed 8/31/26

You guys were wonderful! Thanks so much.

Donna (Ford owner) reviewed 8/31/26

Lawson (Toyota owner) reviewed 8/28/26

Amazing report job. Grese customer service and communication throughout the whole process. Thank you

Alex (Hyundai owner) reviewed 8/27/26

Kelly (Kia owner) reviewed 8/27/26

You want a hot dog

Kenneth (Jeep owner) reviewed 8/27/26

Nasty clinking sounds when driving. Panel alignment issues. Will return to shop on Monday.

Ronald (RAM owner) reviewed 8/25/26

Everyone was Very professional and easy to work with!

Marguerite (Kia owner) reviewed 8/25/26

Steven (Subaru owner) reviewed 8/24/26

Professional and pleasant interactions from beginning to end. Kept me informed throughout the process. Repaired the damage to my car in a timely manner and returned it to me in like it was brand new. 😊

my first choice

I was pleased from beginning to end. The team at Gerber was professional, courteous, and easy to work with. My car was repaired in a timely manner—actually sooner than the original estimate—and returned to me looking as good as new. I especially appreciated the detailed cleaning they provided after completing the repairs. I hope I won’t need their services again, but if I do, I know exactly where I’ll go. Gerber will remain my first choice.

pleasant and professional

Jessica (Toyota owner) reviewed 8/21/26

Charles (Chevrolet owner) reviewed 8/21/26

Garrett (Buick owner) reviewed 8/18/26

Steven (Chevrolet owner) reviewed 8/17/26

James (Subaru owner) reviewed 8/17/26

Peter (Toyota owner) reviewed 8/17/26

The process was excellent from the beginning until the end. Always kept up to date and the car ready when promised.

Top of reviews

Gerber Collision & Glass - Wilmington/Market St.

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Wilmington/Market St.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (4,638)

4,088 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 1.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?