Germain Toyota Collision Center

4.4 (1,810reviews)
84%
5711 Scarborough Blvd,  Columbus,  OH  43232
Bot
Shop AssistantSparkles

In operation 79 years, 44 years at this location.

We are a Toyota Certified Collision Center that is dedicated to provide great customer service thru training, proper repair procedures, good team work, communication and hard work. We specialize in Toyota repair but are certified in Nissan, Infiniti, FCA, Hyundai and KIA. We've been repairing vehicles for more than 35 years. Here at Germain Toyota, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the greater Columbus area. I-Car Gold Collision Center Top of the Art Equipment 16 Staff Members Life Time Warranty

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Infiniti
Jeep
Nissan
Ram
Scion
Toyota

Reviews (1,810)

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Repair Quality

Upon receiving my personal vehicle from the body shop after it had been involved in an accident, I was more than satisfied to receive it in pristine condition in not only the parts that had been repaired, but the rest of the exterior as well. It had been cleaned and washed in a manner that exceeded my expectations and I was very impressed in how clean the wheels looked as well. While in service, I was greeted with satisfactory customer service as well and would recommend returning to this body shop in the future for separate jobs. In all, I am very grateful to had received great service and for choosing a more than worthy shop to repair my vehicle. Thank you all very much!

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Definitely I would recommend your body shop.

Repair Quality

I am very pleased with the repair job on my Toyota. When my car was towed into your body shop, Brian was very helpful. My insurance claim adjusted wanted my car towed to another place the next day. I wanted it to remain at Toyota. Brian talked to the man and my car was able to stay at Toyota. Big thanks to Brian.

Customer Service

Excellent, they listened and seemed to care about the customer…me.

Returned Clean

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Good work

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My van looks great and is was returned to me cleaner than how I left it!

Customer Service

Brian kept me informed throughout the repair process

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Good, friendly and cooperative

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Good service

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Cooperation

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Their communication during the process was great, and truthfully I was not expecting them to also clean my car as well. The whole process felt as though they went above and beyond.

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Good service. Staff always respectfully.

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My Experience

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Very happy with the work done to the car

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Very happy with the repair shop personnel

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Returned Clean