German Auto Body Inc.

4.8 (283reviews)
97%
418 Robert Avenue,  Santa Clara,  CA  95050

In operation 60 years, 12 years at this location.

German Auto Body is dedicated to providing you with quality repair work above all else. We specialize in premier brands, such as: Porsche, BMW, Audi, Mercedes-Benz, Lexus, and more. Our experienced, certified technicians will ensure your car is in the best of hands!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
I-Car
Lexus Authorized
Volkswagen

Reviews (283)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car body looks great as does the paint match

Customer Service

Some confusing texts made it difficult to know when car would be done

Returned Clean

Likely to Recommend

100 percent - I would recommend German Auto Body to anyone and everyone if they were in need.

Repair Quality

They are the best!

Customer Service

Customer Service was the best.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work as always!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was completely satisfied with the repairs done on my vejicle

Customer Service

The customer service I received went above and beyond what I expected. I needed the work done in a timely manner and John made sure that it was completed

Returned Clean

Likely to Recommend

Repair Quality

Outstanding group of individuals, the customer care is excellent

Customer Service

The customer care started at the top (the owner) and went thru the whole company - outstanding service

Returned Clean

My Experience

Very honest, detailed and communicative

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Always a good experience. I don’t worry my car will be taken care of, and they will do what’s best for you and your car.

Customer Service

Likely to Recommend

Repair Quality

German Auto Body did a great job handling the collision damage on my 2023 Subaru BRZ.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

great job.

Returned Clean

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Returned Clean

Likely to Recommend

I am very satisfied with the team's attitude, the quality of work, and the honesty and transparency shown throughout my car repair process. I will definitely return for future repairs and highly recommend this company to my friends.

Repair Quality

Customer Service

I was quite satisfied with the team’s friendly attitude, helpfulness, and their assistance in coordinating the rental car with Enterprise, which I truly appreciated. However, I would like to suggest a couple of areas for improvement. First, I had to reiterate multiple times my request to minimize the amount of time my car would spend in the body shop. I also needed to remind the team to pre-order all necessary parts before I brought my car in for repair. Second, I found myself having to proactively call and follow up on the parts' arrival status, as well as prompt the team to set up the appointment for repair. Addressing these issues would elevate the customer experience and make the process more seamless for future clients.

Returned Clean

Likely to Recommend

Already have!

Repair Quality

Excellent service. Very patient, knowledgeable and honest walking me through how the dent in my hood could be handled. Then went above and beyond to see if there was anything else going on that they could help with (ie:dents, etc). Will recommend German Auto Body to family and friends. Thank you to John and team!

Customer Service

Excellent service. Very patient, knowledgeable and honest walking me through how the dent in my hood could be handled. Then went above and beyond to see if there was anything else going on that they could help with (ie:dents, etc). Will recommend German Auto Body to family and friends. Thank you to John and team!

Returned Clean

Likely to Recommend

Repair Quality

Quick response and fair price.

Customer Service

Very helpful

Returned Clean

Likely to Recommend

HANDS DOWN !

Repair Quality

COURTESY/ATTENTION TO DETAILS/DELIVERY WHEN PROMISED/EXCELLENT WORK

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Paintwork is good but communication was lacking

Repair Quality

Minor detail: Valve stem cap missing on driver side rear tire when car was returned.

Customer Service

Communication was lacking, I asked for call backs re: status 3 times without response