Gibson Automotive

4.9 (1,614reviews)
97%
2600 I-30,  Greenville,  TX  75402
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In operation 57 years.

Gibson Automotive is a family owned auto repair business that has been serving the community since 1967. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (1,614)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for professionalism, friendliness, and going above and beyond. Communication throughout the repair process is a standout strength, with customers appreciating timely updates and transparency at every step. Timeliness is generally well-regarded, with repairs often completed as promised or even ahead of schedule. A few customers noted areas for improvement, including inconsistent proactive communication requiring follow-up calls, occasional delays beyond initial estimates, and isolated quality concerns such as mismatched parts or missing emblems. Overall, the vast majority of customers express high satisfaction and willingness to return and recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... professional team who excel with results that says it all. My vehicle was like brand new right off the show room floor. Excellent and faultless on the completed finished ..." Read more
"Everyone was extremely nice. The work was exceptional. And they even cleaned the car for me. Great service."
"... me with respect, and made the whole process easy. My truck looks amazing after the repairs, and I couldnt be happier with the quality of work ..." Read more
"The attention to detail was well above exceptions. Quality in fit and finish was outstanding. The staff ..." Read more
"The team completed the repairs in two days. They were professional and efficient, and I am very ..." Read more
"It was done within 4 days!"
"... place is hands down the best if you want your vehicle repaired the right way and in a timely manner. From start to finish, the service was excellent — ..." Read more
"Not without us calling them."
"Everything was great from start to finish! I appreciated the timely communication of each step of the process. We will definitely return for any future needs!"
"NOT REALLY HAD THE APPT TO FOLLOW BUT NOTHING NEVER UPDATED - I HAD TO CALL FOR ANY UPDATES"
"There were delays with my car repairs. Gibsons had my car for 6 weeks when they said 3-4 ..." Read more

My Experience

My Experience

2nd time using them and you never disappoint. Always great customer service and work ethic. Truck looks great like it was never rear-ended. Thanks and a big kudos to Drew. Will use again if I need work done. 10/10 everytime

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work that was done on my car was done very well and promptly. I can not even see any differences at all. I also appreciate that they washed my car and cleaned the inside. They even put some gas in my car, which was a blessing because I would have had to do this after picking up my car, and I had had a long and exhausting day at work and just wanted to go home. So, thank you very much.

My Experience

Thank you for your outstanding work and professionalism!!

My Experience

I was so happy to not only get it back in a timely manner but it looks great. Thank you so much for all the hard work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank You for excellent service!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Prompt and professional service. Brent was so helpful getting my repairs taken care of. Took my truck in at 0800 and had it back before 1400 and it came back clean. OUTSTANDING WORK!!!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The ac is blowing hot

My Experience

Bret and the staff were very friendly and super informative. The job was done very well and efficiently.

My Experience

Job well done. Thanks for the respect

My Experience

My Experience

Good communication by Brent. Pleased with the repair.

My Experience

My Experience

Did a good job, truck turned out great

Likely to Recommend

Repair Quality

Did very good on paint and bumper but one of the fog lights I had wasn’t working and it seems like the plug was broke which it was not like that but other than that everything is okay as of now

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Very nice helpful and communicative in each process . Joseph Ray and Liz Cabrera would return .

My Experience

My car looks beautiful. Polishing along with repairs. I think they went above and beyond.

Likely to Recommend

Repair Quality

Customer Service

Excellent Very courteous, knowledgeable, and professional.

Kept me Informed?

No

Ready on Time?

No

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