Global Collision Center
In operation 14 years.
Global Collision Center is a single family owned store Located in Garden Grove, California. We've been repairing vehicles for a combined for over 30 +years. Our collision center is known for its expertise, honesty, and stellar service. Here at Global Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Greater Orange County areas. WE are I-Car Gold Certified and our highly specialized technician's can restore your vehicle to pre-accident condition. Please check us out on Google Reviews and Yelp
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast & nice job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication with staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’ve already recommended Global Collision to a colleague.
Repair Quality - 5.0/5.0 -
Excellent staff. Zack was very accommodating & made sure the car was completed to my satisfaction.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely recommend global collision to friends and family
Repair Quality - 5.0/5.0 -
Repair shop was great to work with
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I dropped my car off on a Thursday to fix the paint's exterior. I received my car two weeks later with no updates. The only updates I got were because I called first. A representative never reached out to me and would falsely tell me that the person in charge of my car would get back to me, but they never did. The deadline continued to get pushed back and it was very frustrating with the lack of professionalism. Upon receiving my car, my bear accessory went missing (I know they took it, misplaced it, or had complete disregard to my personal belongings/accessories). The representative tried to upcharge me by $300 because of my vehicle's paint, but he inspected it and gave me a quote when I turned my car in. I do not recommend this place to anyone, nor will I come back. I'm giving a two rating because my price got discounted.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will be recommending their services to others and will be returning if needed in the future
Repair Quality - 5.0/5.0 -
The team are global collisions were super helpful, efficient, responsive and friendly. They made sure I was being helped at every step of the way. I will be using their services in the future and recommending anyone that needs collision repair to the center.
Customer Service - 5.0/5.0 -
Everyone was extremely helpful, responsive, and friendly.
Returned Clean
Likely to Recommend - 1.5/5.0 -
No communication and I am still missing a piece of my bumper.
Repair Quality - 2.5/5.0 -
There was never any communication. I had to initial all communication. It took over month and when I finally got my car back, the trailer hitch cover fell off on my drive home. So now I don’t have a bumper cover at the tech did not replace the clips when it was removed so I could see the trailer hitch.
Customer Service - 2.5/5.0 -
I had to initiate all communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work, good communication.
Customer Service - 5.0/5.0 -
Nice work, good communication.
Returned Clean
My Experience - 5.0/5.0 -
Chris was so nice and a great communicator as to the status of my car. He made the experience very easy and the work done was excellent! i am so happy with the outcome and will definitely recommend your services to my friends. Thank you!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
It sometimes took awhile to get a call back from the person assigned to my car. Otherwise everything went well.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I haven’t gotten much feedback from Mike. I was told the care was finished on his end, but when it was brought to Infiniti, there was extensive damage that Mile failed to mention and bring to my attention. It’s almost as if the vehicle was going to be returned without it being fully repaired. It’s been 7 months and counting. Neither the shop nor my insurance is taking blame for the extended duration of the repairs
Customer Service - 2.5/5.0 -
Initially it was a 10, but as time progressed, communication has lacked and I’m always the one having to reach out.