Graff Chevrolet of Sandusky
With Zac at the helm, our Collision Center operates business fairly and openly by keeping our customers informed and educated. We want you to understand the collision repair process, which is why we will happily sit down with you to explain the process. When you choose the Graff Collision Center, we keep you informed by contacting you throughout the process to let you know how your vehicle is doing. This lets you know exactly how long the repair will take and exactly when you'll be back on the road. Additionally, if your repair is going to take a few days, we'll give you a FREE loaner car if your insurance doesn't cover one. At our Collision Center in SANDUSKY, we stand behind our work 100 percent. We are confident in the repair work that we do and we know that our standards are higher than most. If for whatever reason you aren't satisfied with our work, we'll fix it again. Your satisfaction is our top priority, so we want you to be happy with the work we do.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Second time I have had repairs there. My loaner car this time was the only issue. A Malibu which was so low for my back. It did not do well. Still trying to get my back in shape.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleased with my repairs. They kept me informed about how long the car would be there.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tina is exceptional in her customer service. She is knowledgeable, professional and efficient in carrying out her responsibilities.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
We’ve bought a few vehicles and had work done in the past. Always a good experience overall.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
It took over 6 weeks to repair. I thought there could’ve been more communication especially since some parts had to be reordered. You can’t go wrong with keeping a customer updated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am so happy to have my vehicle back! It is absolutely beautiful, fantastic job! From the friendly helpful staff to the people who brought her sparkle back! Thank you! I appreciate you all and the fantastic job that was completed!
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I tell everybody about their service, and how kind they are
Repair Quality - 5.0/5.0 -
Everyone is always so kind and considerate when I come in due to a death of a father Deerhead they have always been nothing but supportive and very kind. It’s kind of like having an extended family. They reached out to me, making sure that I was OK and I’ve never had people care that much about a stranger but they did and I was greatly appreciative. Awesome staff awesome service I would highly recommend them.
Customer Service - 5.0/5.0 -
For being local they give 100% to all their clients and people that come in that need work on their cars or even just to have an oil change. They’re awesome.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body shop people were eager to help and answer any and all questions that I had.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Tina is fabulous!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
COUPLE OF THINGS I HAVE TO RETURN FOR REPAIR OR AN EXPLANATION OTHER THAN THAT VERY NICE PEOPLE TO WORK WITH OVER ALL A FINE JOB