Graham Collision Center
In operation 61 years.
Graham Collision Center is an integral part of Graham Automotive which was incorporated in 1961. Our mission is to provide high quality repairs to all of our customer's vehicles. We provide a high level of communication throughout the repair process which includes phone calls, text messaging and email messaging depending on personal preference. Here at Graham Collision, we have a team of certified professionals recognized by Audi, Volkswagen, Volvo. We are the only collision center certified for warranty purposes to work on these brands in the region. We are also an I-Car Gold shop with I-Car Platinum individuals who are certified to work on all makes and models. Our team is committed to delivering superior quality and service to all of our customers. We use the latest in advanced technology, techniques, equipment and materials to return your vehicle to pre-accident condition. By law, YOU have the right to choose a repair facility of your choice, not your insurance company.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Working with your team was a pleasure. Very pleasant and got the job finished promptly. Everything was cleaned up very nicely. Thank you. Will definitely recommend to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Team, quality service, clear communication. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs look great, the collision team was easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great, the collision team was very easy to work with.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome job as always.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Logan and the rest of the staff are top notch. Went above and beyond.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good work on the car
Repair Quality - 5.0/5.0 -
10 absolutely perfect
Customer Service - 3.5/5.0 -
Took time to get parts
My Experience - 0.0/5.0 -
They did an amazing job on the body work of my car. However the customer service is absolutely terrible. Picked up my car and less than 24 hours later my car would no longer start, tried jumping it thinking that battery may be dead but that did not work. Called and spoke with three different individuals at the collision center looking for any help or advice on what to do with my vehicle since they were the last ones to work on it. Was told after the third time calling that I could get it towed to their location but the towing fee would come out of my pocket and if the issue with my vehicle did not relate to the original issue with the vehicle I would be paying for that too. Then was told “due to the busy holiday season we don’t know when we’ll be able to work on it”.There was no apology and I was never offered a loaner vehicle. The woman who works at the front desk at the collision center is extremely rude as well and had an attitude from the beginning.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
After picking up my car less than 24 hours later it will not start or anything. Had to call three times before they even offered to let me have it towed back to their location which then was followed by “You’ll be paying the towing fee”. There was no apology and no offer of a loaner or anything. They did amazing in the bodywork of my vehicle but the customer service has been absolutely terrible.
Customer Service - 0.5/5.0 -
The Customer Service was terrible. The woman who sits at the front desk in the collision center was rude from the start. My car stopped running after less than 24 hours from picking it and was offered no help and no explanation. Basically was told “Well, you can have it towed here but you’ll be paying the towing fee and due to the busy season we don’t know when we’ll have time look at it”. There was no apology or simply just offering me a loaner for a the troubles in the meantime.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have been a Graham customer for almost a decade now and I would and will keep suggesting and referring people their way! Great service, awesome loaners when needed and they spoil you with cleanliness and smiles.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff are friendly, knowledgeable and professional. They answered all questions without sending us to another person. The collision expert assured us about insurance coverage. Great communication!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great, it’s like it didn’t happen.
Customer Service - 3.5/5.0 -
My car was there for a month; I wish there was weekly communication. A ten would be that it came back clean and charged. There were some footprints in the interior.
Returned Clean
My Experience - 0.0/5.0 -
The service manager I had never got back to me like he stated he would in every call. Kept seeming to get excuses when I would ask for progress. I always had to call first. Got fairly annoyed the entire time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Recommend to anyone
Repair Quality - 5.0/5.0 -
Excellent Service above my expectations.
Customer Service - 5.0/5.0 -
Extremely satisifed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful fixed my bumper like new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, very happy with results and employees knowledge!
Customer Service - 5.0/5.0 -
Amazing customer service