Graham Collision Center
In operation 61 years.
Graham Collision Center is an integral part of Graham Automotive which was incorporated in 1961. Our mission is to provide high quality repairs to all of our customer's vehicles. We provide a high level of communication throughout the repair process which includes phone calls, text messaging and email messaging depending on personal preference. Here at Graham Collision, we have a team of certified professionals recognized by Audi, Volkswagen, Volvo. We are the only collision center certified for warranty purposes to work on these brands in the region. We are also an I-Car Gold shop with I-Car Platinum individuals who are certified to work on all makes and models. Our team is committed to delivering superior quality and service to all of our customers. We use the latest in advanced technology, techniques, equipment and materials to return your vehicle to pre-accident condition. By law, YOU have the right to choose a repair facility of your choice, not your insurance company.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The best customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It would have been a 10, but I asked the team to fix a rattle noise in my car. This noise was incidental to the main purpose of my service, which was to replace the windshield. Anyway, the team said they could not find the noise. When I drive my car, the noise is nearly continuous. This was the second time Graham tried and failed to find the noise. But again, when I drive it, it rattles nearly all the time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Windshield looks good vehicle come back cleaned up. Thank you.
Customer Service - 5.0/5.0 -
Eric and Logan were both very professional
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The repair you did from the accident seemed to good but I was in there the Thursday or Friday before I picked the car up and talked to the tall slender gentians we went out and looked at the car and noticed a door ding that we received in Texas and asked if this could be fixed while the vehicles was there and he said that wouldn’t be a problem but apparently it was because it wasn’t fixed, so that is one reason for the 5!
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
windshield got replaced and it’s looking very good thank you guys
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Overall the experience was very good. Great communication and the job was done in a timely manner. Slight misalignment in the headlight repair but that is probably expected. The middle AC vents are no longer working. I did mention this to the Service department and they said that it may not be covered under the claim. Can someone give me a call to discuss at 605-759-5086. Thank you!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very happy with work completed! Great customer service. Excellent communication. Thank you for a great experience!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you for your service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service. They gave me a loaner.. NO charge. and they kept me informed all the time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Courtesy Prompt and most helpful at every step
My Experience - 0.0/5.0 -
My 3rd break light was missing Wrong kind of tint. Blue paint on my back passenger rim. Gas cap wasn't on right. But they already were notified about it
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
Well first off. I didnt have the 500$ payment to give them, i had 300, they didnt wanna take it right off hand, then i said fine ill bring it all the next day, so when i did they had to go to volvo or somewhere to get my car, yes they i believe was hiding it from me cause manager their said it would be put into the collision shop not volvo, Still have paint the same color as my car on my rim when they told me they will get it off. Tint Is still wrong. And my headliner In the back is coming down, have to push it back up. But with me having to bring my car back to get fixed right which they told me was an opening on a Wednesday. So that day comes and I bring it back at 830am thinking with these minor fixes it should have been done the end of the day, but they decided to say we couldn't get to all of it and if I can bring it back in the morning or to keep it over night. So I said to keep it over night. Fine. I didn't get my car till after noon. Like really. Spent 10k plus a supplement and they couldn't even use that to take for a 500$ payment knowing I was struggling with funds. And with the amount of work they had to do. And was told it was getting done in 2 weeks. Turned into almost 4 weeks and plus a supplement. I should have gotten some money back from it. So in all total they took over 11k. Then I get my car back not completely done. Or fix what they said they would. I'm not taking it back a 3rd time just to get told oh we gotta keep it or something cause they just want to take their sweet time on my car that I was told would be done 2 weeks from when they took my car. I deserve some of that money back. I am told this can go to court if nothing is resolved and I already tried telling the manager that but nobody is listening
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outlet plug for outlet missing. Does any of the people who drove the car have it in their pocket? Check with everybody who drove the car in and out of your shop if you send me a check for $25 so that will be about half the cost of a new one. That’s fair.
Customer Service - 5.0/5.0 -
That external electrical plug that’s missing when I pick the car up on the inside of the car below. The radio controls is the external electrical plug it’s missing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The communication Flow was really good. And the repair turned out great!