Graham Collision Center

4.7 (315reviews)
91%
3415 Norton Ave,  Sioux Falls,  SD  57105

In operation 61 years.

Graham Collision Center is an integral part of Graham Automotive which was incorporated in 1961. Our mission is to provide high quality repairs to all of our customer's vehicles. We provide a high level of communication throughout the repair process which includes phone calls, text messaging and email messaging depending on personal preference. Here at Graham Collision, we have a team of certified professionals recognized by Audi, Volkswagen, Volvo. We are the only collision center certified for warranty purposes to work on these brands in the region. We are also an I-Car Gold shop with I-Car Platinum individuals who are certified to work on all makes and models. Our team is committed to delivering superior quality and service to all of our customers. We use the latest in advanced technology, techniques, equipment and materials to return your vehicle to pre-accident condition. By law, YOU have the right to choose a repair facility of your choice, not your insurance company.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volkswagen
Volvo

Reviews (315)

My Experience

My Experience

The whole repair was not done on the first appointment and I had to take it back.

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Repair Quality

Did a very high quality job and done on time!

Customer Service

All were good people!

Returned Clean

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Returned Clean

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Returned Clean

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Your employees give the best services!!! I'll keep coming back to you. GRAHAM AUTOMOTIVE IS #1!!!

Customer Service

You're employees give the best service!

Returned Clean

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Repair Quality

Customer Service

My Experience

The Graham team always does an excellent job. Thank you, Dennis T

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Repair Quality

They do excellent work.

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Customer Service

Overall, it was a good experience. The amount of time it took to get in for the repair wasn't trivial - almost a month. That was driven primarily by Graham's limited availability of loaners, so I understand that delay. The only other item of concern was that I wasn't necessarily clear when the vehicle would be ready and the repair took approximately 9 business days. A little clearer communication about when the repair can/will be done would be helpful.

My Experience

Long time customer of Graham Auto and are always satisfied with their customer service. If there is ever a concern with quality of service they are quick to correct the problem.

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Returned Clean

My Experience

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Returned Clean

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Thank you for the wonderful service and loaner vehicle.

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Returned Clean

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My Experience

The work done to my car was excellent! Thank you everyone!!

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Repair Quality

The work was completed and very nice.

Customer Service

The vehicle that was loaned to be sustained a rock chip to the windshield. I have insurance and that repair should have been added to the final bill to my insurance. Logan was threatening to me when he said “you will pay $2000.00 in cash for this”. I have turned this issue in to my insurance agent and he will be dealing with this problem.

Returned Clean

Likely to Recommend

The customer service wasn’t the best, the work on my car was good

Repair Quality

Got a lot of mixed signals when being helped. Would call and ask about the progress on my car, seemed very unorganized.

Customer Service

Very unorganized, not the best customer service

Returned Clean

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I have and will recommend it to anyone I know who’s gotten in a accident recently

Repair Quality

Can’t tell there was any damage in the first place, and received a clean car. I’m very happy with my repair!

Customer Service

Returned Clean

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Returned Clean