Grand Collision Center

4.9 (609reviews)
98%
1087 Armory Drive,  Osage Beach,  MO  65065

Grand Collision Center is a family-owned business that focuses on customer service, quality, and earning the customers business striving to be the best choice in the lake area for customer repairs. We have long-standing direct repair relationships with most major insurance companies which allow our team to have control of the repair processes and eases the repair process for our customers. Our technicians take pride in their workmanship to deliver the best repair experience. With over 13 years of being the longest running I-Car Glad class trained certified shop in the lake area, we are committed to the latest training for the safest repairs. Whether you need full collision repair or simple dent removed with paintless dent repair we are ready to earn your trust in our business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (609)

Customers say
Overall Customer Satisfaction
Customers consistently praise Grand Collision Center for exceptional repair quality, with many noting their vehicles looked brand new or better than before. The staff receives high marks for professionalism, friendliness, and going above and beyond. Communication is frequently highlighted as a strength, with proactive updates keeping customers informed throughout the repair process. Timeliness is generally well-regarded, with several customers noting early completions. A few customers mentioned they had to initiate contact for updates, and occasional minor delays were noted, though often attributed to parts availability or insurance issues rather than the shop itself. Overall, the vast majority of customers express strong satisfaction and willingness to recommend Grand Collision Center.
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"Got me in and out in under 20 minutes!"
"... throughout the whole process, I was kept informed and the repairs were done quicker than I expected" Read more
"... couple of days late, but through the whole process, they communicated where they were at, and the reasons for the delay." Read more
"... ever seen. The finished product was excellent, also the time it took was also the best Ive seen. Finally the staff and office turned out to be as ..." Read more
"I had to keep calling for status reports. The Project Manager, never called me regarding the ..." Read more
"professional, great communications, and focused on you when you are there for your appointment and then ..." Read more
"More than informed. Even made multiple calls, emails, and texts on my behalf."
"... with the work completed on repairing our truck. The communication from the office, during the process was outstanding. All around, we are very happy." Read more
"Excellent! Professional, daily updates, amazing service!"

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Repair Quality

Good crew to work with. Quality work!

Customer Service

Returned Clean

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Definitely would give them a big thumbs up

Repair Quality

So far everything is great!

Customer Service

Bruce was great, kept me informed was never to busy to talk.

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Repair Quality

Always GREAT service! Staff are wonderful to work with and the vehicles always look great when we get them back. At the Lake of the Ozarks I only have one number to call for any of our collision related needs. We even bring our vehicles to them from Jefferson City. Better service, every time!

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My Experience

My car was fixed in a professional and timely manner! Bruce is great to work with!

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Excellent work, on time and on estimate!

Customer Service

On time and right on the estimate! Looks great!

Returned Clean

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Repair Quality

Bumper work wasn't perfect to be honest, but I am sure hittingna deer has to do something about it.

Customer Service

Updates were prompt and fast

Returned Clean

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I would definitely recommend Grand Collision!

Repair Quality

The truck looks great. From a non professional viewpoint the repair is very good! Thank you!

Customer Service

Everyone I interacted with was professional and very helpful.

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The owner went above and beyond to satisfice the owner when the Insurance company tried to pull a fast one

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Loved it

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Very professional

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Very happy

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Great and efficient company

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100% my friends that have nice automobiles will definitely be sent to the shop. I should say the ones that really care about their paint and bodywork.

Repair Quality

Wright from the start there was positive professional communication… It was also done in a very cheerful, engaging manner…

Customer Service

professional, great communications, and focused on you when you are there for your appointment and then work…