Grayson Collision Center, Inc.
In operation 42 years.
We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Grayson Collision, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Knoxville and surrounding areas.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Received a call from Hertz that no one from Grayson had called them to pick up the rental. I had called Hertz and told them I was leaving the car for pickup on Friday
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Awesome as usual!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
the final results was a good job, repairs were done well.
Repair Quality - 4.0/5.0 -
Communications issues regarding ordering parts and renting a car resulted in 3 days extra car rental because parts were not ordered when promised.
Customer Service - 4.0/5.0 -
Felt i should have been appraised the parts were going to be ordered 3 days later than promised so i could have dropped my car off 3 days later. i felt Grayson should have adjusted the invoice for the extra rental charges
Likely to Recommend - 5.0/5.0 -
Already have.
Repair Quality - 5.0/5.0 -
Very happy with the work that was done on my car!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had to ask for my car to be vacuumed and had glass inside
Customer Service - 5.0/5.0 -
Chris did a great job. I felt like I was his only customer.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work and service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely.
Repair Quality - 5.0/5.0 -
Good service from beginning to end. Very smooth Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Ironically, my car was hit (again) 5 days after I got it back from Grayson and I chose a different repair center this time. The communication is already MUCH better—texting updates/follow up calls. Communication is very important to me.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional , friendly and helpful staff.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
My car has a vibration and is making a noisy. also muffler sounds loud when starting and turning ignition off.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I was very happy at how easy Grayson made a very unpleasant situation into something easy. I'm grateful that they were able to quickly turn around my car and have it looking like it was new again.