Gregg ORR Collision Center - Longview
In operation 9 years.
Only dealership in Longview equipped with a collision center(including any and all brands). Complete sales, Service department for Cadillac and GMC models(as well as all GM makes and models). State of the art, Car-o-liner laser frame measuring system, static welding machine. GM trained body techs. Our Dealership is a full service, one stop, for everything.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Timeliness
My Experience - 5.0/5.0 -
I was pleased with the speed of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything look good and the time line was fast
Likely to Recommend - 3.0/5.0 -
Again, like I said, if they had extra money left from the parts of my truck, they could have called me.And told me and saved me on my deduction or get another light cover from my other side of the vehicle.So they would be so it would look good. As of now when you look at from of my truck it looks like yall could of done better
Repair Quality - 3.0/5.0 -
I figured if you were going to replace the the cover to the light that you would place both lamp cover. I was disappointed that you would replace it.. everyone is asking me why yall just did one. Now it looks bad. Disappointed!
Customer Service - 3.5/5.0 -
Disappointed on the work yall did.
Returned Clean
My Experience - 5.0/5.0 -
Gregg Orr did a great job on the repair and finished it much sooner than anticipated. Tell everybody that worked on it thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Don’t know how you got my number not my car. It is my wife’s
Customer Service - 0.5/5.0 -
Wife got to dealership and battery was deed on a 7 month old car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very surprised at the speed it was finished and very satisfied. Excellent customer service through out. Thanks everyone in the collision department!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Make you feel welcome With a hand shake & smile
Likely to Recommend - 5.0/5.0 -
Good Job
Repair Quality - 5.0/5.0 -
Good Job Thanks
Customer Service - 5.0/5.0 -
Good Job Thanks 👍
Returned Clean
My Experience - 5.0/5.0 -
Absolutely the best experience! I highly recommend them for your collision needs. A 10 out of 10!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication car turned out great loved how they worked with the service department to get my recalls done while they had my car
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did great. Including cleaning the car. Many thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Angle was very professional. He explained the process. Answered all my questions and delivered my car back to me washed and on day promised
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I really do not think you want to hear what I have to say about this. I was given back a car that is practically poison. The minute you open the door you are hit with a noxious smell that immediately makes your eyes water. It gives me a headache to drive and has caused my throat to be irritated from breathing it. You have to ride the windows down to be able to stay in it. I am shocked you would give this car back to me in this condition. Also the wheel that was damaged in the wreck was not replaced… it was moved from the back drivers side to the front drivers side.
Customer Service - 0.5/5.0 -
I really do not think you want to hear what I have to say about this. I was given back a car that is practically poison. The minute you open the door you are hit with a noxious smell that immediately makes your eyes water. It gives me a headache to drive and has caused my throat to be irritated from breathing it. You have to ride the windows down to be able to stay in it. I am shocked you would give this car back to me in this condition. Also the wheel that was damaged in the wreck was not replaced… it was moved from the back drivers side to the front drivers side.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done was superb quality! I won't be taking my truck anywhere else!
Customer Service - 5.0/5.0 -
Customer service was more than exceptional, to say that I have had a wonderful experience would be so much less than a person could say about the personalized attention that I received! Four thumbs up!