Gregg ORR Collision Center - Longview
In operation 9 years.
Only dealership in Longview equipped with a collision center(including any and all brands). Complete sales, Service department for Cadillac and GMC models(as well as all GM makes and models). State of the art, Car-o-liner laser frame measuring system, static welding machine. GM trained body techs. Our Dealership is a full service, one stop, for everything.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The collision shop seems to forget they are not a preferred body shop by the insurance but by the customer and won’t return calls and blow you off. They did not keep in contact and when I got my car there was new damage that they were going to let me drive off with. I will NEVER go back there for anything either collision again.
My Experience - 5.0/5.0 -
Everything was perfect. Service tech/salesman was exceptional, as was quality of vehicle repair and it completed ahead of schedule. I couldn’t be happier and will refer anyone looking for repair work to Orr!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience! Friendly staff! I received updates throughout the entire process and got my car back when expected. Love the results! My car looks like new !
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great Work in a Timely Matter 👏 👍 👌
Repair Quality - 5.0/5.0 -
Very Satisfied my car looks Great Eduardo was Outstanding!!! Thanks Again
Customer Service - 5.0/5.0 -
Eduardo is Nice he explained and showed me everything that they would be doing to the car
Returned Clean
My Experience - 5.0/5.0 -
We have never failed to have a great experience with Orr Cadillac. They are the only dealership that we trust with our service and repairs on my Cadillac XT4. Another exceptional job in the body shop and garage for the factory recall work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0 -
Very courteous and answered all of my questions
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was pleased with the speed of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything look good and the time line was fast
Likely to Recommend - 3.0/5.0 -
Again, like I said, if they had extra money left from the parts of my truck, they could have called me.And told me and saved me on my deduction or get another light cover from my other side of the vehicle.So they would be so it would look good. As of now when you look at from of my truck it looks like yall could of done better
Repair Quality - 3.0/5.0 -
I figured if you were going to replace the the cover to the light that you would place both lamp cover. I was disappointed that you would replace it.. everyone is asking me why yall just did one. Now it looks bad. Disappointed!
Customer Service - 3.5/5.0 -
Disappointed on the work yall did.
Returned Clean
My Experience - 5.0/5.0 -
Gregg Orr did a great job on the repair and finished it much sooner than anticipated. Tell everybody that worked on it thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Don’t know how you got my number not my car. It is my wife’s
Customer Service - 0.5/5.0 -
Wife got to dealership and battery was deed on a 7 month old car