Gregg ORR Collision Center - Longview
In operation 9 years.
Only dealership in Longview equipped with a collision center(including any and all brands). Complete sales, Service department for Cadillac and GMC models(as well as all GM makes and models). State of the art, Car-o-liner laser frame measuring system, static welding machine. GM trained body techs. Our Dealership is a full service, one stop, for everything.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great and fast job👏🔥💯👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They where great. DONE a fine job. And quick too. 👏🔥💯👍
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me updated. Good people and service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We can’t help that things happen sometimes they did do great work and made me feel like they were going to do it right and take care of it for me. They replaced the emblems for me for take if that long. Which made me feel a little batter but trust me the work these guys did made my truck look brand new worth the wait. They just need a back up plan in the future for certain areas like paint.
Repair Quality - 5.0/5.0 -
They did an amazing job fixing my truck along with painting it and replace it the grill. The through in the Chevrolet decals for front and back.
Customer Service - 5.0/5.0 -
The costumer service was awesome Jr. was the man dealing with me and kept me pretty updated. Things got pushed off for over a month but still excellent coustomer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very pleased with my repair that were needed on my truck
My Experience - 5.0/5.0 -
Jr was great, very professional and polite. Repair on my vehicle was good and the job was finished faster than anticipated!
My Experience - 0.0/5.0 -
I need to call them in the morning because my rear air conditioning no longer works. Something didn’t get reconnected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
I rejected the first repair completion. 2 months of work, received the call of completion and my truck had scratches still, dents in the hood (which was part of the repair), just not even close to what a completed vehicle. 2nd attempt was done to satisfaction.
Customer Service - 4.0/5.0 -
CS was cordial, however timely communication needs improvement. Calls usually made at end of work day not leaving much time for rental changes or other previously scheduled plans.
My Experience - 5.0/5.0 -
Camilo kept me up to date on the progress the entire time. Thank you.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Kept me Informed?
No
My Experience - 5.0/5.0 -
I appreciated the constant updates on status of the repair.