Gregg ORR Collision Center - Longview
In operation 9 years.
Only dealership in Longview equipped with a collision center(including any and all brands). Complete sales, Service department for Cadillac and GMC models(as well as all GM makes and models). State of the art, Car-o-liner laser frame measuring system, static welding machine. GM trained body techs. Our Dealership is a full service, one stop, for everything.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Shelby told me from the start that the Acura parts would be hard to find so we were prepared for a long haul. Fortunately our car was drivable so we waited for them to get their parts together before we brought it in. I thought the Orr people did a fine job of keeping us updated and our car looked really nice when they were done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the service; however today was the first time I had to use ac and I noticed it isn’t getting cold
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
We will see how well (and timely) they correct the issues I’ve discussed with them. Still waiting at this point.
Repair Quality - 0.5/5.0 -
Not happen with the quality. Took it back to show the estimator and he is working to get me a rental car to take it back in to Cole T the flaws, which includes repainting due the unsmooth finish due to swirling, divots and orange peel, realignment of panels, and fixing the 2 dings in the replaced hood.
Customer Service - 4.0/5.0 -
The people have been friendly, even though the overall experience has not been good.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well & my car looks great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All the work you’ve done it looks very good and I think you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Angel walked through the entire process
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks to be a great job done, friendly associates, and work was done in a timely manner.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was completely satisfied with angel and the team y’all have working there I will be only using them from now on
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My truck was broke into while in Dallas and there was a handful of damage. I called Victor(sales) and he got me lined up with Angel(body shop) immediately to get my truck in for repairs. Angel kept me posted with texts and phone calls on the progress of my truck. I am pleased with the results
Customer Service - 4.5/5.0 -
I am satisfied with the way Angel helped get me in touch with Angel and get my truck in quickly. Angel kept me posted with phone calls on the progress of my truck. It took 3 weeks to get all the parts in etc because it’s a 2024 GMC 2500 but because I was kept in the loop I didn’t mind the wait
Returned Clean
My Experience - 5.0/5.0 -
The communication was incredible. You all kept me updated on every step you all took with my car. And when I went to pick it up you all walked me to my car and showed me the work you all had done.