Gregg ORR Collision Center - Longview
In operation 9 years.
Only dealership in Longview equipped with a collision center(including any and all brands). Complete sales, Service department for Cadillac and GMC models(as well as all GM makes and models). State of the art, Car-o-liner laser frame measuring system, static welding machine. GM trained body techs. Our Dealership is a full service, one stop, for everything.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The communication was incredible. You all kept me updated on every step you all took with my car. And when I went to pick it up you all walked me to my car and showed me the work you all had done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was great and car looks great thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Shelby and Angel were most helpful and took good care of me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shelby and Angel took good care of me.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Friendly and very helpful in keeping me advised on the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am elderly and this is my first collision. The staff walked me through the process, kept me informed, and returned my vehicle earlier than expected. The repair was perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0 -
Follow-up with the schedule status was appreciated and work quality made the vehicle look like new.
Customer Service - 5.0/5.0 -
It was exceptional.
Returned Clean
My Experience - 5.0/5.0 -
Very Professional Service with great customer service!! Becky was great!
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Great Service and Associates were Amazing
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so helpful and kind! The repairs were perfect and they also washed and detailed my car (a big bonus!!) They kept me up to date on the status of my car via text which was very helpful. The process was very efficient. We would highly recommend ORR motors repair to all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You done a very good job with the work and keeping in contact with us thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
When I picked up the vehicle there was dried clear coat drips on the edge of the rear liftgate. I pointed it out and Shelby was very kind to set up a loaner to fix it for the next week. We returned the car and the liftgate was repainted. When we picked the car up the second time there was dirt/debris under the paint or clear coat. We pointed this out to Shelby and he said to bring it by at my convenience the next week. I actually sold the car before bringing it back in for a third time. We feel that while Shelby was great we should have never had to bring the car back in for a second or possible third time. The paint job should have been done properly the first time.
Customer Service - 4.5/5.0 -
Shelby did all that he could to rectify the situation as quickly as he possibly could.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service! Although to live in Shreveport, La I’m willing to drive the distance to get the quality of service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, body work went well, and the truck was completely detailed