Gregg ORR Collision Center - Longview
In operation 9 years.
Only dealership in Longview equipped with a collision center(including any and all brands). Complete sales, Service department for Cadillac and GMC models(as well as all GM makes and models). State of the art, Car-o-liner laser frame measuring system, static welding machine. GM trained body techs. Our Dealership is a full service, one stop, for everything.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Took 5 months for my vehicle to be ready after hail damage. Multiple deadlines given that weren't met.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The young man that was in the office as soon as you walk in straightahead in the table was absolutely very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can’t remember the name of it might be Leslie’s something but he was he was just so good to us kept us informed about things I took a little bit longer but it was right there to tell us to sweat was going on but I got there he shows me the car now it’s just a good guy everything went just fine thank you
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
ORR have an excellebt staff, team and leadership. There are honest and nice and always keep you posted on the prgress of your vehicle. ORR done an excellent job repairing my vechile. I highly recomment the body shop and their services. Keep being excellent .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
No complaints. Had to do a little inside detailing due to debris (which I’m guessing is normal), but a flawless job overall. Thumbs up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
I would not go here if it was not required by my insurance.
Repair Quality - 3.0/5.0 -
Scheduling was filled up, the part to my body work took a long time to come in, and they were not able to find anything wrong with my AC, which is still not working correctly.
Customer Service - 4.0/5.0 -
Not bad. A little hard to get ahold of, as you have to call through the main ORR switch board, but overall someone usually got back to me, even if it wasn't my agent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
I think I spent $5100, it’s worth for them to check tire is low. I pickup and same day, my tire gage was low so I took back next day for them to service the tire. Other is ok, but it was surprised they did not check on my tire.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No complaints
Repair Quality - 5.0/5.0 -
Always keeps me informed. Work is excellent.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Paint has to be tinted. But Shelby is great in setting it up!! Also one little spot, the power wash took off the paint. I’m sure they will fix.