Gregg Young Collision-Norwalk
In operation 26 years, 12 years at this location.
You depend on your vehicle to help you live your best life every day. When the unexpected happens, trust Gregg Young Collision of Norwalk to get you back on the road safely and efficiently. We understand that when it comes to vehicle maintenance, repair, or body work, you want your vehicle fixed correctly, affordably, and in a timely manner. Bring your vehicle to our professional collision repair center in Norwalk, IA, for care you can count on. Schedule an appointment or give us a call at (515) 256-4010. Gregg Young Chevrolet is conveniently located off IA-28 at 2501 Sunset Drive in Norwalk. Our Collision Center is open Monday-Friday between 8:00 a.m. and 5:00 p.m. “At Gregg Young Collion Centers We are Driven to go the Extra Mile for You!”
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service is a number one priority with the employees.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Couldn’t give any information upfront about how long it would take or if a courtesy car would be available.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Returned Clean
My Experience - 0.0/5.0 -
Very poor communication- I had my car in the body shop for repairs and was told it would be a 2 week turnaround- 5 weeks later I finally got my vehicle back. During the process, I had to call for updates and was never contacted about delays. I would never recommend this dealership to anyone after this experience and will tell everyone I know. My family has owned Chevrolets for well over 70 years and we have never had a worse Chevy dealer to deal with. If I had to use this dealer for a Chevy, I would never own one again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Good with paint but a couple of pieces weren't even attached. Had to call the guy out & snapped them in & told me to keep an eye on it... did no one even look it over before saying it's done? Won't be going back or recommending this place to anyone. Otherwise all my other experiences have been great with sales & oil changes.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff was very informative and cordial to work with. They were very responsive as well.
Returned Clean
Likely to Recommend - 2.0/5.0 -
Only if you cover the cost of the 3 extra days it took to fix my SUV. For cost of rental
Repair Quality - 2.5/5.0 -
It took longer to repair my SUV then what my insurance would pay. Now they are wanting me to pay for 3 days of my rental.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
A 5 day repair took 2 weeks with no up dates as to what was going on
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Isn't the same part and looks tacky the part doesn't even fit right
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
He took a little time but I’m very Satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Despite a huge workload after two hail and a tornado event in the local area, and losing their painter, the shop managed to get it done in a reasonable amount of time. Job well done.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You could see they took pride in their work. I liked the daily progress reports. Thanks you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Their work showed they take pride in their work. Loved the update on the daily progress.