Greg's Auto Body - Santa Fe Springs

5.0 (1,602reviews)
99%
9347 Santa Fe Springs Road,  Santa Fe Springs,  CA  90670

In operation 56 years, 51 years at this location.

Greg's Auto Body is family owned and operated. We have the experience and expertise of over 50 years in the auto collision repair industry. Our business was started in 1970 by Greg Gunter, who still owns the collision shops. Greg's reputation for quality and service has resulted in strong relationships with customer's insurance companies. In fact, we have been selected by Automobile Club of Southern California to serve as a Member Preferred Repairs (MPR) facility, and are recognzed as "Top Shops." We are also recognized by several large insurance companies. In order to qualify, a shop must have highly skilled technicians, a high level of customer service, state-of the art equipment, a solid reputation within the community and a history of superior overall performance. The Automobile Club backs up its recommendation of Greg's Auto Body with its own warranty on workmanship. This is in addition to the Lifetime Warranty offered by Greg's Auto Body on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,602)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or even better than before the damage. The friendly, professional, and accommodating staff received high marks across the board, with numerous customers highlighting the welcoming atmosphere from the moment they walked in. Communication was a standout strength, as customers appreciated frequent text and phone updates throughout the repair process, reducing stress and keeping them well-informed. Timeliness was another key highlight, with many vehicles completed ahead of the estimated date. Customers also valued added touches such as vehicle cleaning, goodie bags, and rental car coordination. Several customers mentioned returning for repeat repairs and enthusiastically recommending the shop to friends and family. A small number of customers noted areas for improvement, including occasional paint texture inconsistencies, a delayed part reorder, and a desire for more consistent professionalism throughout the process, as shared directly in their feedback.
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"From beginning to end, all my questions were answered, my concerns were taken seriously and the work done is IMPECCABLE."
"The customer service was the best, they were patient and kept me in the loop explaining everything that they were working on at the time on my car."
"The crew atGregs Auto Body is awesome! They dont make promises, they deliver on their WORD and WORKMANSHIP!🥰🌼🥰"
"The repairs were top notch. The car looks amazing. They were done quickly and well."
"... and I would recommend them to anyone. Hands-down, the best Customer Service ever thank you so so much!" Read more
"Always go above and beyond, and completes the repairs faster that what was estimated"
"... fully informed throughout the process! They even had my car ready a day before the estimated time. The staff was very friendly, every single person ..." Read more
"Actually it was ready 4 days before the date set."
"... provided regarding my repair! The best part was that my vehicle was finished days earlier than scheduled!" Read more
"Car expected to be finished in a Friday and was contacted on a Wednesday that it was ready for pick up. No delay whatsoever."
"... the right shop. You all were very informative and kept me in the loop. It was a great experience, given the circumstances, you made a stressful situation ..." Read more
"... quality of work they did in repairing my vehicle. They provided constant text updates on the status of my car, Ubered me to and from my home, and their final touch ..." Read more
"Always kept me informed by text or by telephone"
"... the years. They have always done an amazing job! Great communication and overall repair!" Read more
"They were so friendly, helpful, and kept me up to date throughout the entire repair process! 1010 would recommend them to others!"

Likely to Recommend

Repair Quality

Very professional, detailed, informative and answered all questions. Great customer service.

Customer Service

Again, answered all questions and took the time to explain everything. All staff had a great positive attitude.

My Experience

Fast and amazing work!

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Repair Quality

Amazing work, car looks brand new. Everyone as so nice!

Customer Service

Returned Clean

My Experience

Great work, kept me up to date on progress with my truck. Friendly and knowledgeable about repairs. Thank you

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Repair Quality

Very helpful, knowledgeable about repair and item repairing, kept me updated on progress of repair, great people working there. Thank you

Customer Service

My Experience

Friendly service. Made me feel comfortable

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Repair Quality

very friendly, made me feel comfortable. on time when getting car back

Customer Service

friendly nice personnel

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Repair Quality

Customer Service

My Experience

I appreciate the expertise your crew used in the body work.

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Repair Quality

Highly recommend this auto body shop

Customer Service

Really professional and friendly

My Experience

Keep Up The Good Work Don’t Change a Thing.

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Thanx for your friendliness and good service.

Repair Quality

Customer Service

Great job. Looks like a new car! Thanx to all who had a part.

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Repair Quality

Customer Service

My Experience

They are the best

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

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My Experience

The office employees are very nice. The work on my Honda. Ridgeline wasn’t what I expected taking my truck back in on Thursday. The right side of my tailgate is nice and smooth. The middle of the tailgate. Looks like there’s some kind of texture on it. It’s kind of wavy and it also has little bumps in the paint job.

Likely to Recommend

1. Very friendly. 2. Very neat and clean. 3. Great Customer service.

Repair Quality

Today I took my truck back to the shop to get work done. Trucks definitely looks better than the first time. Office staff was still very polite and professional !

Customer Service

Very polite and very professional

Likely to Recommend

Already have told everyone how great of a shop!!

Repair Quality

Great customer service and job well done!👍🏻

Customer Service

Amazing customer service

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Repair Quality

Overall quick and easy process. I had an accident and was recommended Greg’s Auto Body. Great customer service and communication. Everything was completed ahead of time. I would feel comfortable recommending them to friends and family.

Customer Service

Jeff was professional and communicative with me.

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Repair Quality

Customer Service

Returned Clean

My Experience

Great job and done early!

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Customer Service