Greiner Collision Center
In operation 80 years.
*Refreshment Bar. Enjoy a cup of coffee and a cookie while you wait. *Knowledgeable and friendly office staff. *We offer shuttle service in the local area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I want to be fair and the vehicle repair seems to be very good. The staff were courteous but my complaint is related to the length of time the repair took about 5 weeks. I know things happen but there should have been a more efficient way to order parts before putting our vehicle out of use for all the time before starting the work. I trusted Greiner for the repairs due to my past experience with you both business and personal. I even approved your estimate even though it was substantially more. My wife does like her Expedition so that helps.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Tracy did a great job communicating on this repair.
My Experience - 5.0/5.0 -
I really was impressed with the whole team, some that I met but probably more that I did not meet. The artist that matched the paint, a tri-coat color, on my new car did an amazing job. Just beautiful, and I can’t tell the difference. And whoever had to take all those thousand parts off and then put them back on in order to do the repair, did an incredible job too.. Thanks to everyone who got my car back in beautiful shape!
My Experience - 5.0/5.0 -
I appreciated the friendly and professional customer service with Tracy. Timely updates on the repair progress was also greatly appreciated. The car was delivered one day ahead of schedule. The car looked like new, however, I noted two or three scratches on the passenger side doors, which were not there before bringing the car in. I brought them to the attention of Tracy and they were dealt with immediately. I will take the car back next week so they can address the issue.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Responsive and timely! Thanks!!
Customer Service - 5.0/5.0 -
Friendly, respectful and responsive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and caring.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service and job.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tracy is amazing! The truck looks great! Back to how it should look quickly done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Wish I knew about them before!
Repair Quality - 5.0/5.0 -
They were excellent.
Customer Service - 5.0/5.0 -
Very responsive and elevated so much stress during a very stressful situation
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was great start to finish. I really appreciate getting updated throughout the entire process.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
a job that suppose to be done in 60 hrs. or 12/14 business days it took a lot longer, 3 EXTRA WEEKS!!! and parts are missing paint don't match and losing all the cooling it looks like is a leak some where I have sent massage and pictures to Tracy last week but i haven't got an answer yet
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
1.) I got told they tested my car before giving it back, which was a blatant lie. My turn signal didn't work, fog light didn't work, daytime running light didn't work. Turn signal bulb (right side/impact side) was missing. I had to purchase replace bulbs on my own. So obviously no one tested my car before giving it back, despite them saying they did and all worked flawlessly. 2.) My car battery worked without issues before Greiner repairs. When I picked up the car from Greiner I got told "the battery won't hold a charge" and I have to purchase a new one immediately. 3.) Slow to barely any communication during the whole repair process. I had to make multiple calls to find out the status of my car. My pick-up date got pushed back further multiples times without any info or update
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service went beyond to keep me updated on the progress of my repairs. I will recommend Greiner Ford to friends and family.