Greiner Collision Center

4.5 (1,146reviews)
94%
3333 Cy Ave,  Casper,  WY  82604
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Shop AssistantSparkles

In operation 80 years.

*Refreshment Bar. Enjoy a cup of coffee and a cookie while you wait. *Knowledgeable and friendly office staff. *We offer shuttle service in the local area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,146)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Not totally fixed when employees are confronted about it not being completely fixed I got excuses not happy at all.

Customer Service

My car was rear ended twice by the same man I brought my car to greiner ford for the estimate and to be fixed. When I picked up the car I noticed the drivers side rear clips that hold the bumper in place were fixed but on the passenger side they were not . So now my car is half fixed I am not satisfied and told the employee I was not satisfied.

My Experience

Car was drivable still. Dropped off to get estimate on what parts need ordered. Once parts came in more damage was found which is fine. Took almost 4 weeks since parts came in and we dropped off due to some headlight part not being ordered correctly. This was our sons car and he is 17. So cant drive crappy ford focus rental car we are given and has to drive one of the expensive trucks we drive during this whole deal. Meanwhile we are forced to drive this rental after being told a week or two at most. I would have drove to get this part that stalled this from wherever.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It looks great .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Appreciate how easy the Collision center made dropping off and picking up our vehicle. Tracy kept me informed with text messages on the progress of the repair and it was done in a timely fashion. A very good experience.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Would have bern 10 except for damage done to cell booster antenna by detail shop

Customer Service

Returned Clean

Likely to Recommend

Nope

Repair Quality

Broke clips on my door then returned it to me like that..

Customer Service

Better communication could have been done

Likely to Recommend

Repair Quality

The job was done great

Customer Service

Everybody that I dealt with was very polite and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Bridgette was awesome to work with. Great repair work in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were soo nice! I showed up last minute before closing! And they were so kind about it. And were sooo patient with me. The drivers were amazing taking me home and picking me up I felt safe and like I was with family! Thank you so much Greiner! Highly recommend!

Likely to Recommend

Repair Quality

This is not the first time I have used Greiner Collision. Every time but especially this time they have done an amazing job. Bridget was amazing and kept me well informed. The techs did an exceptional job and I am so pleased with their work. I always go to Greiner with any repair needs!

Customer Service

Returned Clean

My Experience

I was very happy how quickly they responded to my concerns. I am still waiting on the return of my deposit

Likely to Recommend

Repair Quality

Customer Service

My Experience

A little more communication and responding to texts from the customer. Overall they did an amazing job and car looks phenomenal

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Initially it was only to take a couple of days to complete. At the end of 5 days I still did not have an update so I called the center. I was not satisfied with the lack of updates at the beginning of the repairs. At the end it got better.