Greiner Collision Center
In operation 80 years.
*Refreshment Bar. Enjoy a cup of coffee and a cookie while you wait. *Knowledgeable and friendly office staff. *We offer shuttle service in the local area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
When I contacted them they were so helpful. Walking me through everything! Always so nice. The work on my car was great they did such a good job !
My Experience - 5.0/5.0 -
Tracy was absolutely amazing and made this whole experience bearable. She was kind and kept me up to date on the repairs and answered any questions I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.8/5.0 -
Appreciate the updates on repairs and info sent by Tracy - great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amanda was professional and her customer service was great. The estimates are timely and thorough. Very good experience.
My Experience - 5.0/5.0 -
They were so amazing helpful throughout the whole process. Jackie and Amanda really made me feel important!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tracy and the team followed through and did great work even when there was a setback with a supplier. Well done!
Likely to Recommend - 5.0/5.0 -
I would easily place Greiner Body Shop at the top of the list for body work in our area!
Repair Quality - 5.0/5.0 -
This team did a beautiful job! They also discovered a secondary issue when a bumper was removed and required a wait for the supplier in Colorado. The work was top notch!
Customer Service - 5.0/5.0 -
Customer service was always friendly, accommodating, and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tracy and the rest of the staff were very professional. It was very comfortable speaking to them and getting information. They are ione of the best group of people I’ve met in a long time.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jackie and Amanda were wonderful to work with. They kept me informed throughout the process and answered all my questions. Exceptionally friendly service from both.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Greiner gave me an amazing experience with my car! Everything went so smooth and my car is like brand new!
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
The finished product seems good. The main issue was that they scheduled the repair for drop off 16 days before receiving the parts. The parts came in wrong and damaged. It was 22 days before work actually started on my truck. I only have a rental for up to 30 days, which still might not have been an issue, had they done discovery in first 3 weeks to find the extent of the damage to the fuel fill pipe (which was a large concern going in to the repair during the estimate). Relations were okay during that time. I wasn't impressed, but things happen. When the deadline for the rental passed, it was like pulling teeth to get the collision center and Alstate, who apparently have a working agreement (which is why I chose the center), to admit fault. Obviously it was the collision center's fault, but I was hoping for quicker, less forced accountability, seeing as how both parties are supposed to be working for the customer. After the month-long repair, I was told that I'd be getting this email for a review, and that they'd appreciate a 10, as it's tied to their performance review. I honestly would have skipped the review completely if not for the 5 minute guilt trip that I received before being given my keys to leave.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice