Griffin Auto Body Shop & Repair

4.7 (262reviews)
88%
PO BOX 1806,  Hamlet,  NC  28345

In operation 29 years.

We have three I-car certified technicians with over sixty years of experience available to take care of your body shop needs as well as our three local new and used car dealerships for mechanical needs. We offer free estimates and we work along side all insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (262)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Everything went well. The only issue I had was I was told that my tail light would be replaced, but it wasn’t so hopefully my guy can buff that out.

Likely to Recommend

Repair Quality

Everyone was very professional and friendly .

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

David and his team were awesome. Kept us informed throughout the whole process. Great folks to work with!

Likely to Recommend

Repair Quality

Great folks to deal with!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair shop really did a great job to restore the vehicle. Communication was good.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My wife and I were beyond satisfied with the work done on the car. When we picked the car up they went over in detail explaining what the damage to the car was and how it was repaired.

Customer Service

Great customer service, again they took the time to explain to and answer all questions asked.

Returned Clean

Likely to Recommend

Repair Quality

On Monday, 11/10/25, I was driving by and saw my vehicle parked out in front of Griffin. I stopped by to look at it. The rear bumper scratched up in areas that were not damaged before. I spoke to the manager about this and he appeared to be genuinely upset, and said he would take care of it. On Tuesday, 11/11/25, I got a call from Griffin saying that my vehicle was ready to pick up. I went to look at the vehicle and the scratches were repaired as the manager said they would be. The actual repair was ok. However, the inside of the vehicle looked terrible. There was what initially looked like overspray from paint on the inside of the vehicle. Upon touching it it turned out to be fine dust. I've had several vehicles repaired over my lifetime, and never had one returned to me that looked like that. There were even animal paw prints inside my vehicle! Whether the animal was wild or domestic I don't know, but the paw prints looked like they were from a cat. I'm very allergic to cats. I told the secretary about the condition of my vehicle and from her reaction maybe this was normal to return vehicles like this. She said she would ask if it could be vacuumed out. It would need more than vacuuming out. A few hours later riding by the vehicle was out front again. I looked inside and it did look better, but by no means good. I could run my fingers across the back seat and make a line through the dust. There was still dust in many areas of the vehicle, especially in the crevices and tight areas.

Customer Service

Returned Clean

My Experience

Car looks great. Thank you guys very much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Staff did a beautiful job. I could not be more pleased!

Customer Service

Likely to Recommend

We brought out vehicle in for a second visit to fix a chip from when a grill was put in. The quality is not very good. We have to bring back a third time. The manage agreed and was very concerned and friendly. We will try this again and hopefully give a better review. They are trying.

Repair Quality

A small chip of paint missing from when they put the grill in. I was asked to bring back for a repair. The manager was very understanding and polite.

Customer Service

Very friendly. Love the customer service.

Returned Clean

My Experience

Excellent job

Likely to Recommend

I'm sorry but I can't recommend. This is my second time using this shop. The last repair had a spot missed while painting. I never complained or took it back. It is still visible on fender.

Repair Quality

Upon inspection of the repairs at home I discovered bolts missing from my bumper and tow hitch. Had to return yo have them installed.

Customer Service

Liberty Mutual informed me that someone would reach out to schedule my repair estimate. This never happened. I had to call.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Had to bring back multiple times to get it right this it. Beside that was happy with the service