Griffin's Auto Body Repair, LLC

4.8 (524reviews)

97%

(803) 957-5776

5429 Platt Springs Road, Lexington, SC 29073

97%

5429 Platt Springs Road
Lexington, SC 29073

Get Directions

About Griffin's Auto Body Repair, LLC

5429 Platt Springs Road
Lexington, SC 29073

Get Directions

Payment Types

Check

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 4:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (524)

Sort By:
Newest
Rating

377 Customers Rated

5 Stars

65.1% Complete

(341)
4 Stars

4% Complete

(21)
3 Stars

1.5% Complete

(8)
2 Stars

0.6% Complete

(3)
1 Star

0.2% Complete

(1)
< 1 Star

0.6% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or even better than before. The team is widely recognized for being friendly, professional, and caring. Communication stands out as a major strength, with customers appreciating regular text updates throughout the repair process. Timeliness is another highlight, with repairs frequently completed on or ahead of schedule. Customers also commend the extra care taken in cleaning and vacuuming vehicles before return. A few customers noted improvement opportunities around payment method transparency and ensuring all requested repairs are fully completed before vehicle return, as mentioned in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"The entire team at Griffins Auto Body Repair were very professional, nice, knowledgeable and a joy to work with. They made everything simple and easy."

"... communication was amazing and very much appreciated. The front end of the car came out looking brand new." Read more

"Left there with 100% satisfaction both with the quality of work and the communication through the whole process."

"Griffin Auto Body was professional, on time and thorough in repairing my vehicle. I would 100% recommend them for any repair."

"... staff were so helpful, cheerful, and professional. The work on the car is exceptionally good. We are so happy that we chose Griffin, and we would ..." Read more

"Beautiful work completed earlier than expected"

"Yeah, it was done even sooner than expected. Thank you."

"Excellent service and my car was ready in less than two weeks. And thank you for wash my car God Bless 😊🙌"

"They extended it a few days but, I'd rather things done right versus fast"

"They had the repair work done by the estimate of completion for repairs."

"This place is amazing. Excellent communication with the customer, friendly reception and spot on estimates. Even the time frame of completion ..." Read more

"I received daily text updates on my repair progress."

"... called once the day of pick up out of anticipation. I never had to call due to yall informing me along the way." Read more

"loved the communication text on the progress of the vehicle, staff was pleasant great job and quickly completed"

"Excellent communication My car looks fantastic and it was done in the time promised"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The entire team at Griffins Auto Body Repair were very professional, nice, knowledgeable and a joy to work with. They made everything simple and easy."

"... communication was amazing and very much appreciated. The front end of the car came out looking brand new." Read more

"Left there with 100% satisfaction both with the quality of work and the communication through the whole process."

"Griffin Auto Body was professional, on time and thorough in repairing my vehicle. I would 100% recommend them for any repair."

"... staff were so helpful, cheerful, and professional. The work on the car is exceptionally good. We are so happy that we chose Griffin, and we would ..." Read more

"Beautiful work completed earlier than expected"

"Yeah, it was done even sooner than expected. Thank you."

"Excellent service and my car was ready in less than two weeks. And thank you for wash my car God Bless 😊🙌"

"They extended it a few days but, I'd rather things done right versus fast"

"They had the repair work done by the estimate of completion for repairs."

"This place is amazing. Excellent communication with the customer, friendly reception and spot on estimates. Even the time frame of completion ..." Read more

"I received daily text updates on my repair progress."

"... called once the day of pick up out of anticipation. I never had to call due to yall informing me along the way." Read more

"loved the communication text on the progress of the vehicle, staff was pleasant great job and quickly completed"

"Excellent communication My car looks fantastic and it was done in the time promised"

Marie (Honda owner) reviewed 8/12/26

The Honda is absolutely beautiful. Your staff was amazing and your time of return for the vehicle to be done was spot on. Thank you so much! You know you are always our go-to shop for any repairs needed.

W (Lexus owner) reviewed 8/3/26

Great repair job. Thanks

Marty (Lexus owner) reviewed 8/1/26

Randy (Chevrolet owner) reviewed 7/30/26

loved the communication text on the progress of the vehicle, staff was pleasant great job and quickly completed

Grady (RAM owner) reviewed 7/28/26

Brenda (Hyundai owner) reviewed 7/27/26

Left there with 100% satisfaction both with the quality of work and the communication through the whole process.

Michael (Chevrolet owner) reviewed 7/13/26

Everything was perfect.

No problems at all

Stacy (RAM owner) reviewed 7/9/26

April (Volkswagen owner) reviewed 7/7/26

These guys did a fantastic job! My car looks brand new! Thank you so much for fixing my bug!!

Griffins did a really good job on my VW 👍 Thanks fellas it looks really good!

Frank (Nissan owner) reviewed 7/3/26

The Work look good. I have not seen nothing wrong .did a good job with it.

Robert (RAM owner) reviewed 6/10/26

I would have checked 12 but it only went to 10

Very good

William (Toyota owner) reviewed 6/2/26

Mary (Jeep owner) reviewed 6/1/26

My vehicle repair was handled quickly and professionally. All timelines were met and I was quite satisfied with my experience.

I would recommend this shop to family/friends.

Griffin Auto Body was professional, on time and thorough in repairing my vehicle. I would 100% recommend them for any repair.

Customer service was spot on.

Susan (Nissan owner) reviewed 5/29/26

The work was fast and my car looks amazing!!

Stacy (Ford owner) reviewed 5/18/26

Griffin did an amazing job on my F250. I am extremely pleased with the outcome and would highly recommend them.

Lavon (Kia owner) reviewed 5/14/26

They did an excellent job with my Kia. They went above and beyond and even vacuumed out and had my car washed. We were not expecting that and are very appreciative of that.

They did a great job staying in contact with us about updates on the job.

Annie (Kia owner) reviewed 5/13/26

I'm completely satisfied with the work that was performed.

They communicated throughout the process and let me know if things need to be worked on longer and when it would be ready

Joyce (Toyota owner) reviewed 5/11/26

I appreciated the text messages that kept me informed about the repairs. I also appreciate how nice the staff were to answer questions when I called.

Vincent (RAM owner) reviewed 5/10/26

I never take my truck to anyone else.The people at griffins are the best in the business! Don’t trust anyone else to do your repair. Period!

Anita (Ford owner) reviewed 5/7/26

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Griffin's Auto Body Repair, LLC

About Griffin's Auto Body Repair, LLC

Reviews (524)

377 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 2.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0