Group 1 Collision Shreveport
In operation 41 years.
With over 41 years of service, Group 1 Collision Shreveport—formerly Rountree Collision Center—proudly continues a long-standing tradition of excellence in collision repair. We are honored to serve our community with the same trusted, experienced team you have relied on for decades, repairing all makes and models, both foreign and domestic. Our commitment is simple: deliver exceptional customer service paired with uncompromising repair quality. Group 1 Collision Shreveport is OEM Certified by Mercedes-Benz, Honda, Acura and Volvo, and our technicians continuously advance their expertise through ongoing I-CAR training, maintaining our I-CAR Gold Class Certification. These credentials reflect our dedication to industry-leading standards and safe, precise repairs. At Group 1 Collision Shreveport, we believe the pursuit of quality never ends. Drive safely—we’re here when you need us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0 -
Overall 9
Repair Quality - 4.0/5.0 -
Complete job very satisfactory. Took too long. Staff very friendly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would be very likely to recommend Group 1 Collision to a friend or colleague.
Repair Quality - 5.0/5.0 -
The Lead Estimator was very knowledgeable and nice and helpful.
Customer Service - 5.0/5.0 -
Customer service was very helpful and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Perfect body works ! Car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The new paint has higher pigmentation of metallic rusty color for sure is lighter notice le only in the Sun. The newly painted parts is more orange tones than burgundy maroon color on the rest of the car. In the shade it looks good. This is my honest opinion. The rest of the car has 10 year old paint so I expected not to be perfect. The body work is great, the customer service at the location was a 10!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Haile was very helpful and nice. She took care of us with a good attitude each time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would refer a friend without hesitation
Repair Quality - 5.0/5.0 -
Awesome communication throughout the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm very satisfied with the work that you guys did on my Honda Accord. I will recommend GP-1 Collision to family and friends. Thank you!
Customer Service - 5.0/5.0 -
I'm very satisfied with the work that you guys did on my Honda Accord. I will recommend GP-1 Collision to family and friends. Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Great service. quick turn around.
Repair Quality - 4.5/5.0 -
Missed one item to repair. All else was great
Customer Service - 4.5/5.0 -
great job. quick turnover
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service, superior results.
Repair Quality - 5.0/5.0 -
The whole Mercedes and Group 1 Collision team: amazing! 🤩 Dylan Toms dropping everything to run over and check on us when we drove in and Jonathan and the team were so helpful. Our Mercedes was repaired quickly and made new making the inconvenience of being bumped into manageable. Looks like it never happened! Thanks! 😊
Customer Service - 5.0/5.0 -
Again, Jonathan and the team at Group 1 Collision: fantastic!
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 1.0/5.0 -
I’m not gonna lie I need to call y’all guys. The back of my car does nothing but rattle now and makes a lot of obnoxious noise that I did not have before my wreck. I will call yall in the morning.
Customer Service - 5.0/5.0 -
Customer service was wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job. The work looks immaculate
Customer Service - 5.0/5.0 -
Haliee was an excellent communicator
Likely to Recommend - 5.0/5.0 -
Will definitely recommend
Repair Quality - 5.0/5.0 -
Amazing job!
Customer Service - 5.0/5.0 -
Awesome customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Haley is on top of her game, pleasure to do business with!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were all so kind and great to work with and their finished product on my bumper was absolutely beautifully done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I have a lot to say. I dropped the car off with my anxiety through the roof. The rear bumper and a mud splash guard was held on by nothing but ratchet straps. They preordered most of the parts, but there was some other parts I needed such as my sensors which I understood. After I dropped the car off they told me the shipping would take 2 days. Those 2 days turned into 4 days leading me to have to call for updates. Some times they did call a few times to update me on the car. I had my significant other pick it up and once he got home I found some issues. The bumper wasn't fully attached on. They missed an entire bracket. When I brought it to their attention they blamed the fact they had to take off the bumper and the damage wasn't on that side, however the entire bumper was held on by ratchet straps so the clip wasn't their to begin with. I told them, "returning the vehicle with loose fitment due to a stretched bracket without notifying me or offering the choice to replace it, MIND YOU while the car didn't have the bumper on to begin with is disappointing and inadequate customer service. It should have been apart of the initial repair. Even if it was forgotten, I couldn't have been notified of this when y'all ordered parts for a second time? Expecting me to pay $150 out-of-pocket and take additional time out of my day to correct fitment issues resulting from the repair process should have been addressed upfront. Given that the bumper was removed as part of this job and that I didn't have any clips to begin with, this issue should have been communicated before the vehicle was handed back to me and not expected for me to figure out on my own." She said I would receive a call and still have not days later. After this I looked closer and found more issues. They took my ratchet strap and they took my splash guards, which one of them wasn't even broken. In addition to taking my splash guards, they didn't replace one of those screws. The taillight and car has tiny scratches on it, I do believe I agreed to aftermarket parts so the scratches I believe are on me.Finally the most unprofessional part of their job is the fact they cut my trunk liner when replacing the taillight. Any of these issues could have been communicated to me, but instead were left for me to figure out on my own. Especially since I wasn't paying for this repair, I needed them to fix it correctly. Now ill have to pay for their mistakes with money I do not have.
Customer Service - 0.5/5.0 -
I have a lot to say. I dropped the car off with my anxiety through the roof. The rear bumper and a mud splash guard was held on by nothing but ratchet straps. They preordered most of the parts, but there was some other parts I needed such as my sensors which I understood. After I dropped the car off they told me the shipping would take 2 days. Those 2 days turned into 4 days leading me to have to call for updates. Some times they did call a few times to update me on the car. I had my significant other pick it up and once he got home I found some issues. The bumper wasn't fully attached on. They missed an entire bracket. When I brought it to their attention they blamed the fact they had to take off the bumper and the damage wasn't on that side, however the entire bumper was held on by ratchet straps so the clip wasn't their to begin with. I told them, "returning the vehicle with loose fitment due to a stretched bracket without notifying me or offering the choice to replace it, MIND YOU while the car didn't have the bumper on to begin with is disappointing and inadequate customer service. It should have been apart of the initial repair. Even if it was forgotten, I couldn't have been notified of this when y'all ordered parts for a second time? Expecting me to pay $150 out-of-pocket and take additional time out of my day to correct fitment issues resulting from the repair process should have been addressed upfront. Given that the bumper was removed as part of this job and that I didn't have any clips to begin with, this issue should have been communicated before the vehicle was handed back to me and not expected for me to figure out on my own." She said I would receive a call and still have not days later. After this I looked closer and found more issues. They took my ratchet strap and they took my splash guards, which one of them wasn't even broken. In addition to taking my splash guards, they didn't replace one of those screws. The taillight and car has tiny scratches on it, I do believe I agreed to aftermarket parts so the scratches I believe are on me.Finally the most unprofessional part of their job is the fact they cut my trunk liner when replacing the taillight. Any of these issues could have been communicated to me, but instead were left for me to figure out on my own. Especially since I wasn't paying for this repair, I needed them to fix it correctly. Now ill have to pay for their mistakes with money I do not have.