Group 1 Collision Shreveport

4.9 (629reviews)
98%
1235 Mercedes-Benz Drive,  Shreveport,  LA  71105
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Shop AssistantSparkles

In operation 41 years.

With over 41 years of service, Group 1 Collision Shreveport—formerly Rountree Collision Center—proudly continues a long-standing tradition of excellence in collision repair. We are honored to serve our community with the same trusted, experienced team you have relied on for decades, repairing all makes and models, both foreign and domestic. Our commitment is simple: deliver exceptional customer service paired with uncompromising repair quality. Group 1 Collision Shreveport is OEM Certified by Mercedes-Benz, Honda, Acura and Volvo, and our technicians continuously advance their expertise through ongoing I-CAR training, maintaining our I-CAR Gold Class Certification. These credentials reflect our dedication to industry-leading standards and safe, precise repairs. At Group 1 Collision Shreveport, we believe the pursuit of quality never ends. Drive safely—we’re here when you need us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Volvo

Reviews (629)

Likely to Recommend

We will definitely recommend and use again in the future!

Repair Quality

Everything looks great! Thank you!

Customer Service

Everyone was very nice and helpful

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Repair Quality

GP1 did a terrific job with repairs after a deer accident.

Customer Service

The people I dealt with was knowledgeable, friendly, and helpful.

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Very professional

Customer Service

Very professional

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Repair Quality

Flawless

Customer Service

Jonathan was very professional and kept me well informed

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Highly Recommend

Repair Quality

Kept me updated and I really liked that

Customer Service

Very knowledgeable

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I would recommend because of the quality of the service and repair

Repair Quality

I very satisfied with the repairs of my vehicle.

Customer Service

I'm very satisfied.

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Excellent service

Repair Quality

Very good service

Customer Service

Really good

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Repair Quality

Great work. Thank you.

Customer Service

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See above.

Repair Quality

Employee were very professional, polite and efficient, specially Hailee.

Customer Service

See above

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Likely to Recommend

Will recommend them to everyone as they are now my go-to for any vehicle repair.

Repair Quality

Absolutely amazing quality and expertise.

Customer Service

Hailee, Bridget and the young man who shuttled me were more than accommodating. They were kind, knowledgeable, attentive and showed and overall level of customer satisfaction that all businesses should embrace!

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Repair Quality

Hailee Compton and Bridget Moseley are the best. They are great at communicating!

Customer Service

Everyone is so friendly!

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Repair Quality

Absolutely horrible experience i have ever had with my car being fixed ever n life these are tha most unconcerned estimators I have every mate n my life 4 times my car had to go back for tha bumper no one is paying attention to what they are doing horrible customer service and horrible service. Not one person apologize for inconvenience me until tha 3rd time it was n there and it wasn't tha person who i was dealing with and tha 4th time I left it again tha manager lady Brigitte told me to take my car and bring it back later I said no I am not u gone fix it like it suppose to be fix and call me when it's done. It's still not fixed correctly. Tha whole team from tha front to tha back needs to be replaced cause when u can't treat people and there items like there yours u dont need to be working nowhere did I say horrible already that's just what I mean. I tired not to do this survey but someone needs to know how pitiful tha service and tha level of concern that goes on in this place. Ridiculous, mediocre service they have 99 cars n tha back at a time and 4 people working on them what kind of slave driven job is this sickening.

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