Group 1 Collision Shreveport

4.9 (633reviews)
98%
1235 Mercedes-Benz Drive,  Shreveport,  LA  71105
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Shop AssistantSparkles

In operation 41 years.

With over 41 years of service, Group 1 Collision Shreveport—formerly Rountree Collision Center—proudly continues a long-standing tradition of excellence in collision repair. We are honored to serve our community with the same trusted, experienced team you have relied on for decades, repairing all makes and models, both foreign and domestic. Our commitment is simple: deliver exceptional customer service paired with uncompromising repair quality. Group 1 Collision Shreveport is OEM Certified by Mercedes-Benz, Honda, Acura and Volvo, and our technicians continuously advance their expertise through ongoing I-CAR training, maintaining our I-CAR Gold Class Certification. These credentials reflect our dedication to industry-leading standards and safe, precise repairs. At Group 1 Collision Shreveport, we believe the pursuit of quality never ends. Drive safely—we’re here when you need us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Mercedes-Benz
Volvo

Reviews (633)

My Experience

Hailee was great. She kept me informed weekly on my progress. Thanks for a great experience!

My Experience

When can I come pick my Land Rover up

My Experience

Bridgett and the team at Rountree Collision are wonderful! They provided the best customer support throughout my repairs. This is my second time using them, and I always know that I am in good hands!

Likely to Recommend

I would just warn that communication could be improved.

Repair Quality

Customer Service

It took weeks to figure out that the part was on backorder from Mercedes. Just seems like the communication could have been better. I am super pleased with the result though.

Returned Clean

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Returned Clean

My Experience

I just want to thank everyone who played a roll in getting me back in my car! It looks like nothing ever happened to it.

Likely to Recommend

Repair Quality

When we picked up the vehicle it was making noise in the back of the car on the outside end , Found out the nuts and bolts were not put back tightly

Customer Service

The people in the office was very helpful

Likely to Recommend

Thank you

Repair Quality

I really don’t have no idea. I haven’t seen the vehicle but when I do, I will come in on it again and it’ll be July 30 or so 27th between 27th and the 30th or I can pick the vehicle up I’m offshore and I explain that to them, but I will give you another opinion when I see it.

Customer Service

Thank you

My Experience

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Returned Clean

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Very good service

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Repair Quality

Very professional!!

Customer Service

Returned Clean

My Experience

As far as the repairs, I am satisfied. However, when I looked over my car after getting home, there was a footprint in my front passenger seat! It wasn’t there initially!

Likely to Recommend

Repair Quality

I just want to thank Bridget for her understanding and making my complaint heard! She definitely made my issue right and she was on it!!! Thank you so much!

Customer Service

Let me just say, they made my issue correct in a big way!! The footprint is no longer in my car seat and I picked my car up to find it was detailed and my baby was looking amazing!!!Thank you Bridget & Johnathan

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