Group 1 Collision Spring
In operation 31 years.
Group 1 Collision Spring (formerly known as Sterling McCall Chevrolet Collision Center) is a complete collision repair service. We repair any make or model and provide quality repairs in a timely manner. We pride ourselves on providing a high level of customer service throughout the repair process, including keeping you, our customer, updated by text or email during the repairs. We also provide a lifetime warranty on work performed at our facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They missed a few things, but immediately corrected them.
Customer Service - 5.0/5.0 -
Always superb!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
The damaged part looks good but the wheel or somewhere in that area on that side is making a weird noise while driving.
Customer Service - 1.5/5.0 -
Andy (Andrew) was great! I cannot say anything negative about him. But when I arrived there was no one in the front and people were going in and out of their office and not acknowledging me. After 10 mins a lady came out and assisted the best she could. I tried to get in contact with Johnny but he never returned my calls or emails. That was very frustrating. Never reached out and said hi, nothing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The electronic updates were awesome and plentiful, but I did call 2 x and never got a phone call returned
Returned Clean
Likely to Recommend - 0.5/5.0 -
Because you’re collision center is nothing like the dealership they don’t know how to communicate with people properly
Repair Quality - 2.5/5.0 -
Sterling McCall Chevrolet Repair Center is not like the dealer ship bad customer service and no communication skills, Example they call the wrong number not the number I gave them and when they did get in touch with me they said they do not except P.Os they could have said that at the start and when i did pick up my truck it had a new dent in it and all the Manger could say was sorry that the homeless my have dent it very bad customer service never had that at the dealer ship.
Customer Service - 1.5/5.0 -
The workmen ship is good just bad customer service.
Returned Clean
Likely to Recommend - 3.0/5.0 -
Because of the length of time it is to get parts.
Repair Quality - 4.0/5.0 -
It took over 4 months for them to finish the repairs on my vehicle.
Customer Service - 4.0/5.0 -
The customer service was as well as to be expected because of the delay in delivery of parts.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
Satisfied with the repair, completely dissatisfied with the customer service!
Customer Service - 0.5/5.0 -
Experienced a lot of disregard from the moment I walked in. Was ignored. Car was repaired Saturday 10/12 early in the morning. No one called me to pick it up. Went in Monday 10/14 to see the status. Mechanic told me the work had been done and had no idea why no one called me. Once I was there was even told by one of the managers my car would be ready later that day. When I expressed that I was aware the repair was done they finished the paper work in 15 minutes (after I’d waited 30 minutes for someone to come see why I was there in the lobby)… customer service is t high on these guys priority list…
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
There was a scratch on the passenger door and the review camera wasn’t working there was a Nail on the front wheel driver side
Customer Service - 4.5/5.0 -
Needed to update more but I understand that they have a lot of work Need to hire more service rep
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend you guys for repairs
Repair Quality - 5.0/5.0 -
Excellent customer service and great customer support
Customer Service - 5.0/5.0 -
You guys did excellent work and very timely repairs
Likely to Recommend - 1.5/5.0 -
Insurance sent me there
Repair Quality - 2.5/5.0 -
Additional repairs needed
Customer Service - 2.0/5.0 -
No one in the lobby
Returned Clean
My Experience - 5.0/5.0 -
Thanks for keeping me updated while repairs were ongoing