Gustafson Brothers, Inc.

4.8 (7,076reviews)
96%
19161 Gothard St,  Huntington Beach,  CA  92648
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Shop AssistantSparkles

Gustafson Brothers is an all inclusive auto mechanical and auto body and paint facility. Our full service auto body, painting, and repair shop is recognized by major auto insurance carriers as a preferred repair facility. Our technicians are certified in the latest repair and painting procedures.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 7:30 am - 3:00 pm
* Holiday hours may differ.

Reviews (7,076)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, thorough communication, and reliable repair outcomes. Many highlight how staff members proactively provided regular updates via calls, texts, and emails throughout the repair process, making stressful situations feel manageable. Repair quality is frequently described as flawless, with vehicles returned looking brand new, often detailed and cleaned beyond expectations. Timeliness is also well-regarded, with numerous customers noting their vehicles were completed ahead of schedule. A few customers, based on their own comments, mentioned areas such as more consistent communication during delays, accurate completion estimates, and ensuring all repair components are addressed before vehicle return. Overall, the overwhelming sentiment reflects a highly satisfied customer base that values the shops professionalism, transparency, and dedication to quality workmanship.
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"These guys did a fantastic job on the repair of our car. Id definitely recommend them."
"I am very satisfied with the repairs to my vehicle. The repairs turned out perfectly!"
"... another new bumper and had to get another rental. The car was perfect when we picked it up the second time. You did a great job and your team was so wonderful ..." Read more
"Everyone was very friendly and accommodating. My car was ready one week early."
"... insurance company. Your work is awesome, however, it took so long for what we thought would be a quick repair." Read more
"Less time than told."
"3 days early! 😊"
"... finished well but take too long time. In estimating told me about 6 days, finally took 13 working days." Read more
"... transaction. Ray made everything so incredibly simple. Ray was so communicative made sure that everything was set up for me from beginning to end. I'm so grateful to ..." Read more
"... clear up any unclarified questions I needed answered. They kept me updated every other day and thoroughly described what was wrong with my car and how the process would ..." Read more
"... increased 3 times . I understand these things happen but the communication on how long it would take was very poor. I had a text message telling me it would be done ..." Read more

My Experience

Communication was great and everyone was super easy to talk to. The repairs and wash afterwards was 10/10. I haven't seen my car this nice-- super refreshing. Thank you for everything!

My Experience

Kelly communicated status during the long repair process.

My Experience

Kelly was great, the car looks perfect, everyone I dealt with at Gustafson was so helpful: Ray was especially helpful. Love her

My Experience

I had a great experience with the body shop. Rae did an exceptional job communicating and keeping me updated.

Likely to Recommend

Repair Quality

Gustafson’s dit a fantastic job repairing my Mercedes in super short time. I dropped my car off with Rae from the body shop and picked it up less than a week later. Rae kept me well informed of the progress with texts every day. I couldn’t be happier with the results. Thanks to the whole team.

Customer Service

Great job

Returned Clean

Likely to Recommend

Always.

Repair Quality

Professional attention to details…

Customer Service

Top notch..

Returned Clean

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Repair Quality

Customer Service

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10-10 recommend to anyone who is looking for any bodywork done to their vehicle. Again, they go above and beyond on the customer service on the repairs and communication and all-around great. I haven’t had any mechanical work done, but I can’t imagine it being anything less and great

Repair Quality

This is the second time that I’ve used Gustafson brothers, and they have gone above and beyond each time. My cars have come out beautiful brand new you would never notice anything ever happened to the body. They are customer service is impeccable. They keep you updated and notify you of any changes all the progress so you’re not worrying

Customer Service

They kept me notified constantly of everything that was going on with my car. Any extra damages that were found that you can’t see before dismantling the car and immediately notified me letting me know the cost and working with my insurance and just making sure that everything came out perfectly

Returned Clean

My Experience

Kelly is awesome to work with! I’ve been coming to you guys for years for service and body work. The communication is always on point at Gustafson but she went above and beyond my expectations here dealing with a confusing situation.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Gustafson Brothers did an great job. They service provided was professional and friendly. Rae is amazingly kind and knowledgeable.

Customer Service

Excellent customer service.

Returned Clean

My Experience

It's absolutely perfect! Even my neighbors commented that it looked brand new and perfect paint color match. You can't even tell it was repaired. Neighbors all said it looked brand new. Did you turn in your old one and get the same color? LoL thanks again. I cannot say enough for the perfect job. Was toying with getting rid of it. But now I will most definitely be keeping it for a while. Thank you again! Also a big shout out to Rae!

Likely to Recommend

Repair Quality

Great communication, and met all my needs. Including a rental car!

Customer Service

Returned Clean

Likely to Recommend

Would only take it to Gustafson for body work.

Repair Quality

Gustafson does a great job. I have used them several times . Staff is friendly and very helpful. Car looks great.

Customer Service

Returned Clean

My Experience

Easy to work with staff. Everyone was friendly, professional, and communicative.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Rae had my back through the entire process! So grateful to the entire team for getting my car to look perfect! Thank you.

Likely to Recommend

G. Bros. is the best.

Repair Quality

I am extremely satisfied. This is the second car I have had repaired at Gustafson and both times I have been really pleased in they work G. Bros have provided.

Customer Service

Rae had my back. It's one thing to have someone treat you with pleasantness it's another thing to have an advocate when dealing with the insurance company. Rae had my best interest at heart to do things the right way the first time and that's the way I like to do things as well. Rae is the best.

Returned Clean

Likely to Recommend

Repair Quality

Mar-Apr grease left on my console. The recent Jul-Aug I have grease on leather seat. The hood needs adjustment-level on driver side but definite difference on the passenger side of vehicle's hood.

Customer Service

Rae is very professional, courteous, friendly and kept me informed. Front desk staff and Kevin very courteous, too.

Returned Clean

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Repair Quality

Customer Service

Returned Clean