Gustafson Brothers, Inc.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Rae was amazing from start to finish. This was the second time I’ve brought my car in for repairs. She communicated throughout the two weeks of repairs with updates. My car looks brand new again and I’m so grateful. I will for sure be back. I very much appreciate Rae making this such a smooth and easy process.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Rae was amazing! Every step of the process was outlined in advance and I received regular updates along the way. My truck looks like new.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already have made referrals.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

It was the most positive experience from the initial call scheduling my appointment to picking up my repaired car. Communication was spot on and Kelly was phenomenal.

Likely to Recommend - 2.0/5.0 -

This rating could go higher. That depends on how the aforementioned issues are handled.

Repair Quality - 0.5/5.0 -

I hope this isn't published online. That's not my way. The paint work on my car wasn't done properly, and the roof seal is peeling. I'll bring it back, Monday.

Customer Service - 2.5/5.0 -

The desk people was great. Communication with the body shop was poor.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My truck looks great! They did a super job looks like new! Love it! Thank you

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I really haven't drove it except to bring it home. But I was impressed by you customer service

Likely to Recommend - 5.0/5.0 -

Very pleased

Repair Quality - 5.0/5.0 -

Satisfied..your customer service is great

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great service and I was kept informed at every step of the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kelly was prompt, professional and friendly. Great care from all the entire team. Thank you!

Likely to Recommend - 5.0/5.0 -

Love this shop

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Have already many times

Repair Quality - 5.0/5.0 -

Wonderful job and finished 2 days early. Helped me w/ the rental car: pick up and delivery. Kelly texted me progress every few days

Customer Service - 5.0/5.0 -

See previous comments

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Definitely

Customer Service - 5.0/5.0 -

I worked with Rae and im super satisfied with everything they negotiated with me.

Returned Clean