Gustafson Brothers, Inc.

4.8 (7,076reviews)
96%
19161 Gothard St,  Huntington Beach,  CA  92648
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Shop AssistantSparkles

Gustafson Brothers is an all inclusive auto mechanical and auto body and paint facility. Our full service auto body, painting, and repair shop is recognized by major auto insurance carriers as a preferred repair facility. Our technicians are certified in the latest repair and painting procedures.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 7:30 am - 3:00 pm
* Holiday hours may differ.
I-Car

Reviews (7,076)

Likely to Recommend

I would 100% recommend Gustafson Brothers to anyone in need of vehicle repair.

Repair Quality

You all did a great job. Clearly your company puts a high value on customer service. Jose was amazing. And Ray stepped in when Jose was at lunch. Both of them are excellent. The customer service is over the top. And the repair team did a great job with the vehicle. It felt like my car was totally detailed when you gave it back to me. That was such a profound addition to the experience that took the entire process from a 10 to a 12 plus! You all are amazing, great customer service and communication all along the way. I would highly recommend Gustafson Brothers to anyone in need of vehicle repair. Thank you so much!

Customer Service

See previous comments please.

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My Experience

This was my second time many years later to have my vehicle repaired here . I have nothing but great things to say , again . About choosing Gustafsons! First, Communications with Kelly was great ! I got an update from her daily 🙌second, my auto repair was wonderful! I’ve checked everything ! The fender , under the hood etc . All looks and sounds great. I hope I never have to have my auto repaired again ( lol) but if I do I’ll be bringing her back to Gustafsons ! Thank you all who made my experience pleasant and seamless . It was greatly appreciated!❤️

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My Experience

Excellent customer service 👏 👌!!

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Repair Quality

excellent services

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Likely to Recommend

Customer service has improved greatly but the broken items in car and ESPECIALLY the scratched interior of my back windshield are negligent. Being dropped to the wrong rental company was negligent. My windshield wipers had been chewed by rodents which I was already aware of but Gustafson’s had to replace my back windshield sprayer and in order to test the sprayer that had to fix the hoses so that was a benefit to me but also a necessity for Gustafson because they needed to test to make sure the sprayer was working properly.

Repair Quality

There is a large scratch on the inside of my back windshield which is from Gustafson when they removed it and transferred it to the new back gate.

Customer Service

Jose was great!

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My Experience

Great experience from start to finish. Very professional and great communication throughout the process. Thank you!

Likely to Recommend

Would highly recommend and would definitely use their services again.

Repair Quality

Great experience from start to finish

Customer Service

Wonderful communication

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My Experience

Good job, thank you!

Likely to Recommend

Repair Quality

The staff in the offices was really friendly. Rae explained everything that needed to be explained in a clear manner. The experience I received was better than other body shops in the area.

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My Experience

Truly amazing service and exceptional work!! Couldn’t be more pleased with the entire experience- from customer service to final product. Chefs kiss 💋

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My Experience

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My Experience

Kelly was great in that she handled nearly all coordination and correspondence with the insurance company in efforts to get car timely completed and returned

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Customer Service

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Repair Quality

Gustafson Brothers has been taking care of us and our cars since 1978 so they must be doing something right

Customer Service

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Likely to Recommend

Repair Quality

Quality service, from communication to pricing to timing.

Customer Service

Rae was fantastic!

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