Hacienda Collision Center

My Experience - 5.0/5.0 -

Great job

My Experience - 5.0/5.0 -

Didn’t get to speak with the appraiser of what needed to get done Otherwise; Great customer service and awesome follow up quick turn around

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great customer service. Staff was very polite and answered all my questions.

My Experience - 5.0/5.0 -

It was a job very well done and with courteous people.

My Experience - 5.0/5.0 -

Everything was superb from the first day dropping off my vehicle to getting alerts and phone calls. I was expecting it to be weeks to get it back, but I was amazed at how quick it was ready! I went in with a dirty car and although it was unnecessary to have it washed coming out thank you! It was greatly appreciated.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

JC answered all my questions. I was always kept up to date on the repairs to my vehicle.

Returned Clean

My Experience - 5.0/5.0 -

Very good work

My Experience - 5.0/5.0 -

All process was well informed, the updates were very helpful and Service was excellent

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent job. Good communication thru out the process

Likely to Recommend - 0.5/5.0 -

Would not recommended to my worst enemies

Repair Quality - 0.5/5.0 -

My vehicle was returned to me incomplete. Had to order parts which I have not received yet. Also, when I picked up my vehicle the windshield was broken and it had two dings on the passenger side door which they claim it was like that when they received it. Definitely not going back and will not recommend this business to my worst enemy

Customer Service - 0.5/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Great customer service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

My car was left perfect on what needed to be repaired. But left me with other problems that were not like that when I took it in.

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 1.0/5.0 -

Mechanics were great. Only the lady at the front desk had no proper customer service manners. Did not offer a seat for me to wait while they were getting my car. Not very friendly.

Returned Clean

My Experience - 5.0/5.0 -

Quick efficient and very courteous. Thank You!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean