Hacienda Collision Center

4.7 (1,158reviews)
94%
1325 E Pecan,  Mcallen,  TX  78501
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Shop AssistantSparkles

In operation 8 years.

Hacienda Collision Center

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,158)

Likely to Recommend

Repair Quality

Will deffinetly recommend to others

Customer Service

My Experience

Everything went smoothly & fast. The repair was done even before the estimated date. I am very satisfied with Hacienda Collision! Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very pleased with the repairs from my accident. Erik was the person who was in charge of my repairs and called me several times to keep me updated on everything that was going on, from the estimate, actual damages, what he would need to do/replace as to repairs, time line, etc. Erik was also friendly, knowledgeable, and very professional.

My Experience

Great customer service with very good communication. Repairs appear to be done very well…thanks.

Likely to Recommend

Based on my results on my truck and the interaction with Erik, I would recommend your shop.

Repair Quality

Excellent body work.

Customer Service

Erik and associates did an outstanding service keeping me abreast of the service on my truck.

Likely to Recommend

Repair Quality

They did an amazing job on the car repairs. They left my SUV looking like new. I would totally recommend Hacienda to anyone looking in for car damage repair.

Customer Service

Returned Clean

My Experience

Likely to Recommend

A+++

Repair Quality

A+++

Customer Service

A+++

Likely to Recommend

Repair Quality

Great service!

Customer Service

My Experience

Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

This was a first time situation for me and I didn’t know the process but they took care of me

Repair Quality

Staff from the start was so helpful in helping me navigate thru all of the logistics. I had a very bad experience with the car wreak situation and they were very attentive to my needs and always kept me informed. I appreciated their honesty and grew an understanding of the timeline. I appreciate all the staff members, definitely would recommend!

Customer Service

As soon as I received an appointment they were quick to contact me and set an appointment and they were very flexible with my schedule and needs

Returned Clean

My Experience

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Hacienda Collision Center I had an excellent experience with Hacienda Collision Center! From start to finish, Ivis and Erik worked seamlessly as a team and were completely in sync throughout the entire process. I was kept well-informed with regular updates on ordered parts, details about the lifetime liability, and clear communication regarding my claim. Their customer service was outstanding — they took the time to answer all my questions both in person and over the phone. It’s rare to find a team that combines professionalism with genuine care, but these two made the entire experience smooth and stress-free. I highly recommend Hacienda Collision Center, especially the amazing duo of Ivis and Erik, for anyone needing quality repair work and exceptional service!

My Experience

My car was not repaired completely to its original condition. I picked up my car with sensors not working and they refused to repair although those sensors were working prior to the accident.

My Experience

It was awesome thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

All excellent experience

Customer Service

My Experience

Excellent work

Likely to Recommend

Repair Quality

Customer Service

Excellent

My Experience

I have great faith that Hacienda Collision Center does wonderful work, and no reason to question there work.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was provided very prompt and professional service and was kept updated on the progress of the work being done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean