Hackleman Auto Collision Repair

5.0 (601reviews)

99%

(317) 272-2225

7026 Galen Dr W, Avon, IN 46123

99%

7026 Galen Dr W
Avon, IN 46123

Get Directions Website

About Hackleman Auto Collision Repair

7026 Galen Dr W
Avon, IN 46123

Get Directions Website

In operation 64 years, 18 years at this location.

Hackleman Auto Collision Repair is a family owned and operated business. At Hackleman Auto Collision Repair we have been repairing damaged vehicles since 1962. We pride ourselves in treating our customers like they are part of our family. Your safety and satisfaction is our top priority. Thank you for considering Hackleman Auto Collision Repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (601)

Sort By:
Newest
Rating

539 Customers Rated

5 Stars

84.9% Complete

(510)
4 Stars

3.7% Complete

(22)
3 Stars

0.8% Complete

(5)
2 Stars

0.3% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality collision repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for exceptional customer service, clear communication throughout the repair process, and transparency with insurance matters. Several customers highlight the shop going above and beyond, including complimentary interior and exterior cleaning. Timeliness is largely commended, with many vehicles completed ahead of schedule. Customers note as areas for improvement: occasional delays due to back-ordered parts, minor buffing or finishing touch-ups needed at pickup, and a few instances of smeared windows or interior cleanliness concerns - all drawn directly from customer comments.

Select to learn more

Service Quality
Timeliness
Communication

"The Hackleman team provides outstanding customer service. They are friendly, efficient, knowledgeable, and always willing to help. Their ..." Read more

"... The Hackleman family and their dedicated employees consistently provide a clear understanding of the necessary work and follow up with options if any additional ..." Read more

"Excellent job! Very fair pricing .cleaned my jeep inside and out. Looked like it was detailed . Exceeded my ..." Read more

"Very satisfied with Hacklemans! I appreciate their friendly manner and their integrity. My car looks terrific. I highly recommend Hacklemans ..." Read more

"Service was fast and professional. I'm glad they would not release my car until all affected areas were addressed ..." Read more

"Great customer service and quick turnaround on our repairs."

"on time, on estimate and great, friendly service"

"Vehicle was done several days early."

"... a vehicle is with you. Great job on my Tahoe and thanks for getting it done quickly." Read more

"Basically, I was told a week, but it was 10 days."

"... appreciate how professional everyone is and that you ensure good communication while a vehicle is with you. Great job on my Tahoe and thanks for getting it ..." Read more

"You can't beat Hackleman with customer service. I appreciate the clear communication and timely repairs."

"Great communication with me and insurance co. I really like the local, family-owned aspect too"

"Excellent communication"

"Customer service is fantastic. They let me know what was going on through the whole process and very honest."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The Hackleman team provides outstanding customer service. They are friendly, efficient, knowledgeable, and always willing to help. Their ..." Read more

"... The Hackleman family and their dedicated employees consistently provide a clear understanding of the necessary work and follow up with options if any additional ..." Read more

"Excellent job! Very fair pricing .cleaned my jeep inside and out. Looked like it was detailed . Exceeded my ..." Read more

"Very satisfied with Hacklemans! I appreciate their friendly manner and their integrity. My car looks terrific. I highly recommend Hacklemans ..." Read more

"Service was fast and professional. I'm glad they would not release my car until all affected areas were addressed ..." Read more

"Great customer service and quick turnaround on our repairs."

"on time, on estimate and great, friendly service"

"Vehicle was done several days early."

"... a vehicle is with you. Great job on my Tahoe and thanks for getting it done quickly." Read more

"Basically, I was told a week, but it was 10 days."

"... appreciate how professional everyone is and that you ensure good communication while a vehicle is with you. Great job on my Tahoe and thanks for getting it ..." Read more

"You can't beat Hackleman with customer service. I appreciate the clear communication and timely repairs."

"Great communication with me and insurance co. I really like the local, family-owned aspect too"

"Excellent communication"

"Customer service is fantastic. They let me know what was going on through the whole process and very honest."

Brian (Ford owner) reviewed 8/6/26

Can’t say enough great things about Hackleman’s. Incredibly helpful, kind, and intuitive in helping work alongside insurance companies. The repair was flawless and couldn’t be happier. Highly recommend!

We simply cannot recommend the shop enough. The shop is very well ran and the experience and expertise the second to none.

We just cannot say enough good things about Hackleman auto repair. Their staff goes out of the way to help and be accommodating throughout the entire process. The repairs are always top-notch!

The staff is always helpful, especially when you’re dealing with insurance companies.

Darryl (Chevrolet owner) reviewed 8/6/26

Highly recommend

This is my second time here,great customer service and awesome repair service.I highly recommend.

Great customer service

Michael (Mazda owner) reviewed 8/4/26

JR and his team always do outstanding work. They communicate well with their customers and are very easy to work with

Chandra (Toyota owner) reviewed 8/3/26

Carlyle (Ford owner) reviewed 7/30/26

Hacklemens have alway's great for me. Have done a lot of work for me. Evre repaire Hackemen"s did for me the vehicle looked like new when I picket the vehicle.

Jeff (Chrysler owner) reviewed 7/30/26

Everything went as planned

Lejo (Honda owner) reviewed 7/27/26

on time, on estimate and great, friendly service

Becky (Jeep owner) reviewed 7/27/26

Keith (Ford owner) reviewed 7/17/26

Kimberly (Subaru owner) reviewed 7/17/26

Great service , great people !

Dorothy (Toyota owner) reviewed 7/16/26

This is the third time i used Hackleman’s because they had provided exceptional service the prior two times I use them.

Susie Rose and JD provided great customer service and went out of their way to keep me informed of what was happening with my vehicle repairs.

Adrian (Ford owner) reviewed 7/10/26

Looks Great. Professionally handled.

Friendly team. Great work

Amy (Honda owner) reviewed 7/9/26

Kimberly (Hyundai owner) reviewed 7/9/26

Barbara (Nissan owner) reviewed 7/7/26

Vito (RAM owner) reviewed 7/6/26

Jetona (Cadillac owner) reviewed 7/6/26

Lord forbid that I would need to return but I would recommend Hackleman Auto Repair to anyone in need of good quality service.

Service was fast and professional. I'm glad they would not release my car until all affected areas were addressed and repaired.

Personnel were very nice. They answered any inquiries and followed up when necessary.

Matt (Chevrolet owner) reviewed 7/6/26

Amber (Honda owner) reviewed 6/29/26

Great communication, honest, and quick to finish service as promised.

Amy (Honda owner) reviewed 6/29/26

Very friendly.

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Hackleman Auto Collision Repair

About Hackleman Auto Collision Repair

Reviews (601)

539 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?