Hackleman Auto Collision Repair

5.0 (624reviews)

99%

(317) 272-2225

7026 Galen Dr W, Avon, IN 46123

99%

7026 Galen Dr W
Avon, IN 46123

Get Directions Website

About Hackleman Auto Collision Repair

7026 Galen Dr W
Avon, IN 46123

Get Directions Website

In operation 64 years, 18 years at this location.

Hackleman Auto Collision Repair is a family owned and operated business. At Hackleman Auto Collision Repair we have been repairing damaged vehicles since 1962. We pride ourselves in treating our customers like they are part of our family. Your safety and satisfaction is our top priority. Thank you for considering Hackleman Auto Collision Repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (624)

Sort By:
Newest
Rating

561 Customers Rated

5 Stars

85.3% Complete

(532)
4 Stars

3.5% Complete

(22)
3 Stars

0.8% Complete

(5)
2 Stars

0.3% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality collision repairs, with many noting their vehicles looked brand new upon completion. Paint matching, attention to detail, and thorough workmanship are frequently highlighted. The team receives strong recognition for friendly, professional customer service and clear communication throughout the repair process. Many customers appreciate being kept informed about parts delays or timeline changes. Timeliness is a notable strength, with numerous customers reporting their vehicles were completed ahead of schedule. Customers also frequently mention the complimentary interior and exterior cleaning as a pleasant bonus. A few customers noted minor issues such as parts needing reordering, slight delays beyond initial estimates, or small touch-up needs upon return, reflecting areas customers themselves identified for improvement. Overall, the shop enjoys strong loyalty, with many customers returning multiple times and actively recommending the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"The Hackleman team provides outstanding customer service. They are friendly, efficient, knowledgeable, and always willing to help. Their ..." Read more

"... The Hackleman family and their dedicated employees consistently provide a clear understanding of the necessary work and follow up with options if any additional repairs ..." Read more

"Excellent job! Very fair pricing .cleaned my jeep inside and out. Looked like it was detailed . Exceeded my expectations! ..." Read more

"Service was fast and professional. I'm glad they would not release my car until all affected areas were addressed ..." Read more

"Very friendly with high quality results. Beat their time estimate by a day. Not inexpensive but top notch outcome."

"Great experience and finished earlier than promised"

"It was done early"

"on time, on estimate and great, friendly service"

"It was done way earlier than I expected"

"The shop did an incredible job at keeping us updated on the progress of the vehicle, including the impending timeline where the repair was completed ..." Read more

"... Hackleman with customer service. I appreciate the clear communication and timely repairs." Read more

"Excellent communication"

"... provide a clear understanding of the necessary work and follow up with options if any additional repairs are needed. Supporting this family-run business is important ..." Read more

"Good communication!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The Hackleman team provides outstanding customer service. They are friendly, efficient, knowledgeable, and always willing to help. Their ..." Read more

"... The Hackleman family and their dedicated employees consistently provide a clear understanding of the necessary work and follow up with options if any additional repairs ..." Read more

"Excellent job! Very fair pricing .cleaned my jeep inside and out. Looked like it was detailed . Exceeded my expectations! ..." Read more

"Service was fast and professional. I'm glad they would not release my car until all affected areas were addressed ..." Read more

"Very friendly with high quality results. Beat their time estimate by a day. Not inexpensive but top notch outcome."

"Great experience and finished earlier than promised"

"It was done early"

"on time, on estimate and great, friendly service"

"It was done way earlier than I expected"

"The shop did an incredible job at keeping us updated on the progress of the vehicle, including the impending timeline where the repair was completed ..." Read more

"... Hackleman with customer service. I appreciate the clear communication and timely repairs." Read more

"Excellent communication"

"... provide a clear understanding of the necessary work and follow up with options if any additional repairs are needed. Supporting this family-run business is important ..." Read more

"Good communication!"

Michael (Honda owner) reviewed 9/21/26

This is the second job I’ve done here and both were outstanding “good as new”.

Excellent repair and overall communication by Susie. Appreciate allowing me to see old parts that could be reused and decide which to replace. Looks good as new.

Susie provides good info and updates.

Pamela (Ford owner) reviewed 9/17/26

David (Kia owner) reviewed 9/11/26

There is a spot with some silver paint that went over onto another part. Otherwise everything seems great so far.

Stanley (Toyota owner) reviewed 9/10/26

Already recommended to other people

Best service and very professional.

Mack (GMC owner) reviewed 9/10/26

Superb craftsmanship in restoring our vehicle to “like new” condition.

Gary (Subaru owner) reviewed 9/7/26

Courteous staff and timely work

Melodie (Ford owner) reviewed 9/7/26

I got your number🥰😅

Thank you for completly reparing my wheel.my rear one looks great too.thanks also for cleaning my car.🥰🥰 GOD bless you🙏🏿🙏🏿😘😘

Perfect

Joe (Chevrolet owner) reviewed 9/7/26

Jerry (Chevrolet owner) reviewed 9/7/26

I’ve been telling people all about that place. They are very good good workers don’t beat around the bush.

There right on the problem and fixed it perfect

They are very they answered that question I needed. They were very good at their job.

James (Chevrolet owner) reviewed 8/31/26

John (Buick owner) reviewed 8/29/26

Anonymous (Chevrolet owner) reviewed 8/24/26

Outstanding service. Thanks-Kevin Brewer

Great people to work with.

Larry (GMC owner) reviewed 8/23/26

Dawn (Buick owner) reviewed 8/23/26

Already have started to offer recommendations!

Would rate higher if I could!

Clayton (GMC owner) reviewed 8/21/26

Mark (Ford owner) reviewed 8/20/26

Good people to work with

Terry (Subaru owner) reviewed 8/20/26

1st experience with them and would highly recommend

Great experience and finished earlier than promised

Friendly

Steve (Ford owner) reviewed 8/17/26

Very friendly with high quality results. Beat their time estimate by a day. Not inexpensive but top notch outcome.

Clinton (Hyundai owner) reviewed 8/17/26

Nora (Toyota owner) reviewed 8/13/26

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view more shops in: Avon | 46123

There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Hackleman Auto Collision Repair

About Hackleman Auto Collision Repair

Reviews (624)

561 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0