Hack's Auto Body Inc.

5.0 (1,137reviews)
100%
118 Monterey Rd,  Pacifica,  CA  94044

In operation 67 years.

Hack's auto body has performed collision repair in Pacifica since 1959. Our collision center is known for its expertise, honesty, and stellar service. Here at Hack's Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Pacifica area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Tagalog
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,137)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many noting that repaired vehicles look brand new upon return. The staff is frequently commended for being friendly, professional, and knowledgeable. Communication stands out as a key strength, with customers appreciating proactive updates throughout the repair process. Timeliness is also highlighted positively, with several customers noting their vehicles were completed ahead of schedule. Long-term loyalty is evident, with multiple customers returning for repeat repairs and actively recommending the shop to others. A few customers noted occasional delays due to parts availability and desired more consistent proactive updates, but these were generally handled with empathy and transparency by the team.
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"... to forty years, and we would not go anywhere else. Very professional and customer-centered. On those occasions where we've gone to them to repair ..." Read more
"... throughout the process and were consistently friendly. The quality of work exceeded my expectations." Read more
"Hack auto body shop repaired the dent problem on my SUV and it was done so perfectly."
"Everyone at Hacks is very professional and does a great job! My car looks brand new. Thank you!"
"really terrific customer service from beginning to end."
"Absolutely. They called me when they said they would and kept me well informed as the car went through the repairs process"
"... experience at Hacks. I continue to be impressed with their level of communication and workmanship. The kept me updated throughout the process and were ..." Read more
"... work done was incredible. Car was like new. Also, staff was very good at keeping us informed and calling when they said they would. The only thing was that it took about 4 weeks." Read more
"Hack auto body shop has professional customer communication."
"Received multiple updates, was nice not to have to call to ask for an update"

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Returned Clean

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They are excellent - communicate well, are honest in appraisal and pricing, are kind and helpful.

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Exceptional service. Highly recommend Hack’s Autobody for body work and accident repair.

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Very satisfied with the over-all customer service, including receiving regular status updates about my vehicle’s repairs.

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Customer service was excellent.

Returned Clean

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Excellent and professional service!!

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Great service! So appreciate picking up car and it was cleaned as well. Ellie is very efficient and professional. She is a gem!!!

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Returned Clean

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Had repairs in 2018 & wanted Hacks again because they did a wonderful job then

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Did a very good job & work. New parts unnoticeable.

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Was done in a very timely manner

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Kept me informed of progress and finished the work s day esrly

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Hack’s was recommended to me by a family member, and I have already recommended them to a coworker.

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The service at Hack’s Auto Body was exemplary: they were able to schedule my estimate appointment immediately, worked with my schedule to set up the time for the body work, and the work they did was outstanding. Dan, one of the owners assessed my car and promised it would look better than new by the end, and his team delivered 110%. The accident impact is not distinguishable on the body of the car. The paint color match is perfect. The seals around the window are tight. The quality of the work is fantastic. The front office leader was thorough and attendant: Ellie let me know when I could expect status updates, explained all charges, and followed up often to makes sure I knew what was going on and what next steps were. Throughout the process I was treated with respect and patience and downright kindness. I would not hesitate a moment to recommend Hack’s for auto body repair. 10/10.

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Front office and shop owner were kind, patient, and very responsive.

Returned Clean

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This is my second time seeing them and I will definitely come back and highly recommend them.

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Hack auto body shop repaired the dent problem on my SUV and it was done so perfectly.

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Hack auto body shop is efficient, professional, and reliable.

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When anyone asks on FB for a place in Pacifica I always recommend Hacks.

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The back of my Mazda looks fabulous and I so appreciate the car wash.

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Impeccable service as soon as you step through the door.

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Efficient and easy to communicate with. Just took them couple of days to fix my car. Thank you!! 10/10 ⭐️⭐️⭐️⭐️⭐️

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Returned Clean

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Everyone at Hacks is very professional and does a great job! My car looks brand new. Thank you!

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Exceptional

Returned Clean

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My overall experience was great.

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Looks like the damage never happened. And they washed my car. 👍🏻👍🏻

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The damage was fairly minor. However, the customer service was great. They had my car back to me in a week and the work looks great. The damage completely gone, like it never happened. They even washed my car. My overall experience was great!

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