Hail Valet

Likely to Recommend - 3.0/5.0

Repair Quality - 2.5/5.0 -

Car came back with a scratch on the paint on the back end which was not there before.

Customer Service - 2.5/5.0 -

Very little communication.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Did what they said and were very prompt.

Likely to Recommend - 4.0/5.0 -

Quality of work for repair is good. Service communication is terrible.

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Likely to Recommend - 5.0/5.0 -

I will tell everyone I know to call them for any work they need completed!

Repair Quality - 5.0/5.0 -

They are total Rock Stars!!!!! From beginning to end they were totally professional and not to mention did an amazing job fixing my car from the massive hail damage. It looks just like it rolled off the showroom floor!!!

Customer Service - 5.0/5.0 -

Absolutely amazing 👏

Likely to Recommend - 0.5/5.0 -

I've already shared our concerns with a few people looking for repairs on their cars.

Repair Quality - 3.5/5.0 -

repair is ok but the driver spilled some drink in the seat and got it on the carpet and steering wheel

Customer Service - 3.5/5.0 -

Same issue. When I called the service representative said the most they could do was send my daughter a $50 gift. Pretty lame

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Issue with windshield and toll fees that were assessed to 2022 ram were a little upsetting.

Customer Service - 4.5/5.0 -

She tried her best to resolve isaues

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This company went above and beyond on their customer service and tried to do the best they could to make things happen and the results were great. Would work with this company again and would recommend them to other friends and family.

Customer Service - 5.0/5.0 -

Amazing fast and friendly customer service

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0 -

Whoever put the tint on the back window let it bubble really bad (was not like that before it left )

Customer Service - 4.5/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

Not satisfied.

Customer Service - 3.5/5.0 -

I only spoke to the shop 1 or 2 times and they were helpful.

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0

Customer Service - 0.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Work was excellent but dealing with the transportation company was a nightmare

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0

Repair Quality - 5.0/5.0 -

Truck looks great.

Customer Service - 4.5/5.0 -

I had to call for updates. Was told the truck would be delivered in 2 hours received it about 4.5 hours later. Transporter needs to understand customer is not responsible for the cost of the transport. Transporter kept insisting I owed $300.00 CASH. I had to tell him several times I will not pay that, he would need to collect it from Hail Valet.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job on fixing the hail damage.

Customer Service - 5.0/5.0 -

Everyone was very responsive and answered our questions

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0