Haley Toyota Body Shop

4.4 (621reviews)
84%
8301 Midlothian Tpke,  Richmond,  VA  23235
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Shop AssistantSparkles

Haley has been in business since the early 1970's. We service all makes and models, offer limited lifetime warranty on all body work, You may service your vehicle will here for repairs, on site PDR and Windshield repair, Free Estimate, Shuttle service, pickup/drop off.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (621)

Likely to Recommend

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Customer Service

Great job. Thanks.

My Experience

Haley Body shop kept us up to date with all repairs process. My Tacoma looks brand new again. Would highly recommend Haley to other customers.

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My Experience

My Experience

Haley did an excellent job. You would never know the bumper was damaged. Customer service was polite and responsive, as well.

Likely to Recommend

Repair Quality

The service people did a good job on the repair. I was satisfied with the service

Customer Service

Always responded quickly and courteously to my questions.

My Experience

Haley and Ian did a great job with my Ford Fusion. Thank you. Drew

Likely to Recommend

Repair Quality

Ian and the Haley team were great! Thank you. Drew

Customer Service

My Experience

Everyone I had contact with was friendly and eager to help. No delays dropping off or picking up my car. Repair and paint looks good

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Repair Quality

Left some paint on car but the actual job was awesome!!

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The work appears to be okay.... I do see some traces of white paint that was left. When I picked up the vehicle it would have been nice for someone to go over what the repairs entailed so that I had a clear understanding of what was repaired and/or fixed.

Customer Service

The process leading up to the repairs were great.... the communication stopped after the estimate was done.... did not get a call until I reached out to check the status of the repairs. Again it would have been nice to have someone explain the repairs to me in detail

My Experience

Likely to Recommend

Repair Quality

A piece of the drivers seat is now broken (looks like it was stood on when it should not have been). Also, there is still broken glass falling from the ceiling that was not properly cleaned. I am really disappointed in the quality of care for this repair.

Customer Service

Would give a 10 but the quality was not reviewed by them (or not sufficiently anyway).

My Experience

Hello, my vehicle had some issues so it would be staying at the Toyota body shop. The turning signals didn't work, it was a white smudge on the passenger's side. And when my RaV 4 was going back to the body shop, I noticed a dent on the back door of driver's site. The representative was very helpful and said that the work would be done as soon as possible. I hope they will check all the electronics and display, and address all the above issues. Over all, I was disappointed on wasting my time.

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Overall my experience was very good. I had to call for status because I hadn’t heard anything for several days. I was pleased with the repairs and the guarantee. An unknown part was left in the back floor and I’m still trying to figure out what it is.

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My Experience

Likely to Recommend

its awesome just really expensive

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