Hall Toyota of Virginia Beach
In operation 5 years.
State of the art Collision Repair Facility I-car certified , ASE certified technicians, trust Hall to restore your car to pre accident condition, Lifetime warranty we work with all insurance companies
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The personnel are great. I appreciate the Body Shop Manager Ron: he was thorough, competent, timely, and the big surprise is the work was done a day earlier than planned. Wow. Big thanks to every quality member of the team. You rocked it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire event went very smoothly. Your staff are wonderful and helpful. The icing on the cake is the vehicle was ready ahead of schedule. Thank you everyone. I appreciate you all.
Customer Service - 5.0/5.0 -
Total
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done well and everybody in the office was awesome
Customer Service - 5.0/5.0 -
The office people were the best
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Repairs were completed however the time it took for the repairs were unreasonably slow and no communication was provided from either the body shop or insurance company.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Communication was not good. I always had to call them to get updates on my car. It took 3 or 4 different times to get the right part in for my car and none of that was communicated with me. They were suppose to only have my car a week but needed up having it also a month.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have been using this team (formerly Barker Toyota) for years and have always received outstanding support and quality workmanship. The personnel are always friendly and helpful.
Customer Service - 5.0/5.0 -
Same
Returned Clean
Likely to Recommend - 5.0/5.0 -
Shane is professional.
Repair Quality - 5.0/5.0 -
They were nice and did a great job
Customer Service - 4.5/5.0 -
Shane was cool.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done a great job
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 0.5/5.0 -
No one told me that my car would be two different colors until after they painted it and I could not pay my bill online oh, it took over 6 days. I still had to go and pay in person and cancel the transaction online.
Repair Quality - 1.0/5.0 -
My car is two completely different colors and no one told me it would be before they painted it
Customer Service - 1.0/5.0 -
My car is two completely different colors and no one told me it would be before they painted it. I could not pay my bill online as anticipated. I had to cancel my online payment and go in to pay it. This is the reason I have not answered this survey until now and the reason you did not want me to answer the survey.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shane was great, very helpful and answered all questions. My car was ready on time as promised
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome customer service.. Ladies are professional and on point.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve recommended the shop to several people
Repair Quality - 5.0/5.0 -
Always excellent service and friendly staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very pleased
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything worked out perfectly
Customer Service - 5.0/5.0 -
They were very polite and attentive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smoothly. Work was excellent!
Customer Service - 5.0/5.0 -
Very thorough and helpful.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Not sure what maintenance your asking abiut
Customer Service - 0.5/5.0 -
Not sure what maintenance your asking about
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The work that was done was outstanding. I am still waiting on a part that was due in two weeks ago and I have had no contact on.
Customer Service - 2.5/5.0 -
Very little contact on status. I had to call to get a status