Hansens Collision Center LLC

5.0 (352reviews)
100%
830 South 100 West,  Richfield, Ut. 84701,  UT  84701

At Hansen's, we provide complete collision repair, diesel repair, towing, vehicle maintenance, and specialty paint services throughout Central Utah. Our experienced team repairs everything from passenger vehicles and RVs to commercial trucks, semi-trucks, trailers, and heavy equipment. Our services include collision repair, custom paint, sandblasting, windshield replacement, ADAS calibrations, frame and structural repairs, diesel collision repair, towing and recovery, and preventative maintenance. We work with all insurance companies while also providing cash-pay repair options. Using advanced repair technology, OEM repair procedures, and state-of-the-art calibration equipment, we are committed to restoring every vehicle safely and correctly. Whether you need a minor repair, major collision restoration, commercial fleet service, or 24/7 towing assistance, our team is here to help.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (352)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting that their vehicles looked brand new upon return. The staff is widely described as friendly, professional, knowledgeable, and accommodating. Several customers highlighted the thoroughness of the work, including attention to detail in paint matching and alignment. Many reviewers appreciated that their vehicles were returned cleaner than expected, with interior vacuuming and washing noted as pleasant surprises. Timeliness was frequently commended, with multiple customers mentioning repairs were completed earlier than estimated. A few customers noted minor issues such as alignment concerns and paint touch-ups, but emphasized these were promptly addressed. Overall, customers express high satisfaction and strong willingness to recommend the shop to friends and family.
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"... personable. Having some experience in body work i find their work to be of the highest quality" Read more
"... am completely satisfied and happy with the repair, quality of repair, time to get done, and the service. Im lucky to have had them as my body shop." Read more
"... was in the Hansens Collision Center for 2 12 weeks, they did an ABSOLUTELY FABULOUS JOB on our vehicle!!!" Read more
"The shops workmanship is great. They pay attention to every detail."
"Went above and beyond what was expected"
"Completed earlier than expected"
"Actually a little earlier than expected 🙌🏻🙌🏻"
"... right away as had to go out of town to see a Dr. They did the repairs with two days to spare. Always great service at this business. 😃" Read more
"... was dropped off tell I picked it up so estimate and repairs was only like three weeks which is pretty good for the damage they had to fix" Read more
"Great professional work, done in record time!"
"Sent updates by text regularly"
"I was up. dated several times"
"... me it was going to be done. I was up to date and always in the know of the status of my vehicle repair." Read more
"Top Notch"

Likely to Recommend

Repair Quality

Nancy is so sweet, I didn't get the gentleman's name that was working on my car, but they did fantastic. They even vacuumed and wipe down the inside and it smelled really nice. Five stars 🤩

Customer Service

Returned Clean

My Experience

Hansen’s Collision is the best! We have had them do several repairs for us over the years. Our vehicles always look like new when they are done and they have always treated us like family. We wouldn’t trust our cars with anyone else.

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Returned Clean

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Will recommend and use Hansen’s again

Repair Quality

Hansen’s was friendly, helpful and had my car taken care of in less time than they estimated…..overall good customer service.

Customer Service

Excellent service

Returned Clean

My Experience

Our car had a clear bra-hood and both fenders. It wasn’t replaced.

Likely to Recommend

We’ve already referred customers to Hansen’s autobody not because you’re the only shop in town but because your team is extremely professional and they care about their customers and the office staff so friendly especially the secretary (Nancy) She is so bubbly her personality is amazing I wish ever business in Richfield had a person like her working for them this place would be such a much happier place to live and work Thank you all

Repair Quality

Amazing service extremely professional secretary is so bubbly and amazing. She called and checked on us. Let us know when parts came in. Mike was awesome. Corey was awesome thank you all really appreciate you. Hopefully we won’t need you again but if we do, you guys are the go to thank you for everything. You know the shop is a good shop when you walk in the bays and everything is tidy no trash, laying around extremely professional top-notch.

Customer Service

Totally awesome

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Everyone that I spoke to from Debbie to Mike to the service tech were knowledgeable, accommodating and friendly.

Returned Clean

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Returned Clean

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Always recommend Hansens. No one else compares.

Repair Quality

I am completely satisfied and happy with the repair, quality of repair, time to get done, and the service. I’m lucky to have had them as my body shop.

Customer Service

Returned Clean

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Would definitely recommend to others

Repair Quality

The repair looks great. Thanks for your expertise. You were great to work with.

Customer Service

Service was great

Returned Clean

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Repair Quality

Our Tahoe was in the Hansen’s Collision Center for 2 1/2 weeks, they did an ABSOLUTELY FABULOUS JOB on our vehicle!!!

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Repair Quality

At Hansen’s Collision Center everyone is kind, respectful, and so helpful. They are quick at getting you back into your vehicle. I would recommend them to everyone.

Customer Service

Returned Clean

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Repair Quality

Excellent work, timely, and friendly staff.

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Returned Clean

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Returned Clean