Hansens Collision Center LLC

5.0 (348reviews)
100%
830 South 100 West,  Richfield, Ut. 84701,  UT  84701

At Hansen's, we provide complete collision repair, diesel repair, towing, vehicle maintenance, and specialty paint services throughout Central Utah. Our experienced team repairs everything from passenger vehicles and RVs to commercial trucks, semi-trucks, trailers, and heavy equipment. Our services include collision repair, custom paint, sandblasting, windshield replacement, ADAS calibrations, frame and structural repairs, diesel collision repair, towing and recovery, and preventative maintenance. We work with all insurance companies while also providing cash-pay repair options. Using advanced repair technology, OEM repair procedures, and state-of-the-art calibration equipment, we are committed to restoring every vehicle safely and correctly. Whether you need a minor repair, major collision restoration, commercial fleet service, or 24/7 towing assistance, our team is here to help.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (348)

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I’m very please with the work and customer service

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I’m very please with the work and customer service

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I will let everyone know who repaired my car and tell them to take their damaged vehicle to Hansen’s.

Repair Quality

Hansen’s staff was very helpful with the whole process of getting my car repaired. They kept me informed throughout the different stages. They were very quick getting my car repaired and on the road again.

Customer Service

The staff members I delt with were very courteous and helpful. Hansen’s provide great customer service.

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Smooth easy process. Hansens took good care of us and the car looks great again!

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I always recommend them. Best around

Repair Quality

They were quick and did an amazing job.

Customer Service

They were quick to get the estimate in to my insurance and approved.

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oh yes for sure

Repair Quality

Always great job. Thanks so much

Customer Service

great job

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I would still recommend them I’ve talked to a couple people who have taken their vehicle to them and had an excellent experience and I get it with Covid it was hard to get a lot of the parts and stuff so I really have been understanding it’s just they kept being told a different time every time I called so I know it was frustrating on all of our parts and I would like to thank them for their service I just want to make sure that I am honest about my experience And I hate to be that one dissatisfied customer but unfortunately I am

Repair Quality

I know it was a big job I just feel like I was told my car would be done a certain day and it wasn’t the hood had chips and stuff in it one of the front fenders has a crack in it also there is a more than normal gap between the hood when you shut the doors you can hear the broken glass inside them it just don’t see as air tight as it was I was told if I picked it up on the Monday I was told it would be ready I wouldn’t be able to get my tint done so I choose to wait one more day so my window would get tinted it took all day and I finally called and the lady wanted me to leave it another day and seemed only worried about the 100 dollar deductible not that I was super frustrated with the whole thing I live 45 minutes away I was told It would be done Monday so I made arrangements to return the rental car two hours away just to find out it was not done had they called me that morning and told me it wouldn’t be done That day I got a call at almost 5 saying everything is done but the tint so had to make different arrangements with the person who gave me a ride from Saint George who o my planned on driving me to Richfield had to drive another 45 to take me and my kids home I to get a ride out there and had to pay gas money to two different people it wa a just very frustrating experience for me

Customer Service

Called a few times and they guy was supposed to call me back after he assessed the damage and never got a call back I had to call every time it was there for about 6 weeks

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Repair Quality

Great shop and very professional crew at Hansen’s collision. My truck looks great and it was fixed very quickly

Customer Service

Customer service guys are very friendly and great to work with

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I wouldn't take my vehicle to any place but to Hanson because Mike has a fantastic TEAM

Repair Quality

Mike and his crew aways goes beyond the call of duty. I would never take my vehicles to any other place.

Customer Service

Kept me informed

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Repair Quality

Wonderful!!

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Trying to get a rental was less than Helpful. Ended up not getting the rental. They were worried about the 100 mile per day limit because I live in Wayne County. You then suggested I try CarWise in Cedar or Provo. Talk about 100 miles! Wayne County is 50 miles from richfield. Why would I try to go further for a rental. So I bummed a ride home and borrowed a car.

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Repair Quality

Excellent as always

Customer Service

Should be a 11

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I will recommend Hansen’s to anyone

Repair Quality

My telluride looks soo good! you can’t even tell their was a dent in the back or repair done. I’m highly satisfied. The Hansen’s team done amazing!

Customer Service

Answered my questions and got me in and out quickly!

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