Harper Collision

4.8 (2,542reviews)
96%
10542 Murdock Dr.,  Knoxville,  TN  37932
Bot
Shop AssistantSparkles

In operation 11 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,542)

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My Experience

I personally don't think the repairs that were made could've been any better. Nice to have my truck back to normal again. Thanks a bunch guys. I'd recommend Harper to anyone.

Likely to Recommend

Definitely would go back if I need anything again

Repair Quality

Very nice job easy to deal with …They kept me posted along the way how everything was going.

Customer Service

Everyone that I had to deal with was extremely nice , Kelly and Amy

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they are high quality and they keep you up to date.

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The only issue was that the protective wheel well linger was not well fit leaving a gap. Other than that, quality was top knotch.

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it took 4.weeks of calling and calling and calling after we went in for the initial estimation review of the damage. we left multiple (4) messages with them with no return call. I finally called and learned that the replacement part had been in for weeks still had no callback. finally got in amd repaired. the repair job was great but thr follow up from the shop Mgr is terrible

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Repair Quality

Took a long time but the outcome was worth it. Very good communication through the process. I think the issues were more with the insurance company and parts taking so long to come in. Thanks for all you guys do!

Customer Service

Amy is awesome!

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I like the quality of work

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Very professional

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I will recommend HCC to anyone I know and care about for their body shop repair needs!

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Harper Collision went above and beyond in every way possible. Scheduling, communication, friendliness, professionalism, quality of work.

Customer Service

Staff was friendly, professional and punctual.

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Likely to Recommend

Absolutely!

Repair Quality

Jason Woods was the gentleman I closely worked with regarding the details on my car. He was very Professional, Knowledgeable, Friendly and Courteous and spent a considerable amount of his time working with me answering my inquiries.

Customer Service

Excellent Experience!

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Beautiful job returned the car spotless. Tim kept me updated on the job. Would not use any other collision repair shop

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